Health Industry Experts Discuss Outsourcing & Contestibility

By Justine Eden Director, Eden Ritchie Recruitment

On Tuesday night over 60 Health Executives gathered at an photoevent co hosted by Eden Ritchie Recruitment and Minter Ellison to discuss the outsourcing journey, “the good, the bad, the ugly”.

Centered on the Queensland Governments “Blue Print for Better Health Care”, released in February 2013, the 90 minute IMG_1024discussion explored opportunities to improve efficiency and improve front line service delivery and access to health services for the broader community.

In a “Q&A” styled format, the high profile panel was moderated by Glenn Poole Qld’s Auditor General 2004-2011, with panel members including Dr John O’Donnell, CEO Mater IMG_1042Health Services, Lesley Dwyer, CEO West Moreton HHS, Simon James, CEO Greater Metro South Brisbane Medicare Local, Hugh Marshall, Business Development Director, Asia Pacific, Serco and Brett Frampton, FM Project Manager Sunshine Coast University Hospital, Spotless Group.

The audience had the opportunity to explore a raft of issues IMG_1040relating to the hot topic of outsourcing and contestability – where the various options of service provision, partnering arrangements and the broader imperatives of health service delivery and quality were discussed.

With audience members from the aged care, public and private health, mental health sectors, the discussion ranged across partnering models, ensuring accountability, whether to IMG_1022outsource partial or entire services as well as IR related impacts.

Photos from the night accompany this article, and a video of the presentation will be available shortly.  Should you be interested in this or attending future events please contact info@edenritchie.com.au.

JE and Glenn Poole  IMG_1025IMG_1027

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2013 in Queensland – a positive outlook or more of the same?

Dan2012 was a tough year for many Queenslander’s with the employment market suffering from a lack of Government spending on projects and infrastructure. The large number of redundancies across the Government sector as well as the reduced confidence of the large mining and resources companies all contributed to a significant reduction in the hiring of both contract and permanent staff across most industries in Queensland throughout 2012.

With 2013 now in full swing, what is the outlook for the remainder of the year? We have seen a steady increase in the number of contract and permanent opportunities throughout the first couple of months of year which is certainly a welcome change from the last quarter of 2012. After a strict spending freeze since the election in March last year, the State Government appears to slowly be ramping up its spending on new projects which has created the increased need for contractors with specialist skills to help deliver key initiatives.

The lowering of interest rates by the RBA over the past six months has increased confidence in the Australian economy and has seen many commercial sector organisations increase their recruitment to help meet deadlines and drive growth. We have seen a significant increase in the number of permanent roles in Queensland compared to the past 6 months.

Overall, the increase in Government spending combined with the increase in confidence in the Australian economy certainly bodes well for the year ahead. With the Government’s need to deliver critical services across the state, we should see a substantial increase in the amount spent on projects for the remainder of the year. For anyone looking for a new role, this should have a positive impact as the number of both permanent and contract opportunities rapidly increases to meet the demand of employers.

Making the Move from Government to Commercial

Linda ParkerHave you recently taken a redundancy from the State Government and considering the move into a commercial organisation?

You are not alone.

In the current market more and more candidates are attempting the transition from the public sector to the private sector.

Unfortunately there is a ‘public servant’ myth, which can hinder your ability to even get an interview. So how do you convince the hiring manager of a successful blue chip organisation that you have what it takes to work in a fast paced environment?

Tips to bear in mind when presenting your application to a commercial organisation, or through a recruitment agency, is to highlight the ‘commercial’ aspects of your previous roles and have a clear plan in mind.

Do your research!! Going into an interview without any prior knowledge of the company and its operations or strategic vision is a sure fire way to not get the job!

In recent years, Government organisations have been recruiting candidates with commercial experience in order to change the culture and drive greater efficiencies and performance. This argument can be used to flip the public servant perception on its head.

Private sector employers who fail to recruit the most talented employees, and prejudice themselves against people with different career backgrounds are unintentionally exposing their own management weaknesses. Their inability to recognise that public sector workers have an enormous amount to offer suggests a lack of foresight on their part and can potentially make them appear narrow minded.

There are so many strengths that you can bring to a role in the private sector including your ability to manage change and varying levels of bureaucracy, not to mention multi-million dollar budgets!

Take the time to think about what you can offer, and sell it!

If you’re currently preparing your CV, or would just like to enhance your current one, this article from Business Insider offers some great advice on what to avoid putting in your resume.

Outplacement Services – A Good Investment or Money Wasted?

Recently I have been providing outplacement services to Queensland Government executives as part of the Queensland Government employee assistance program. For many years government jobs were considered untouchable, but government is no longer immune to the constricting economy, and they too have to make efficiencies while at the same time maintaining the services the community expects.

By the time many of us get to Executive level positions in government, we feel that we are institutionalised and are too proud to think that outplacement services will be of any benefit.

Well, let me be the first to tell you, those of us who have been employed in government for long periods of time (me included), have lost our mojo in terms of what the private sector market is looking for in a prospective employee.

My experience working with executives as part of the outplacement services has highlighted the barriers that they face, not only in terms of the outdated tools used to promote themselves in the employment market, their lack of personal self worth, but also their limited knowledge of the market.

You would be well advised to seek independent advice and support to help you transition into this market. As you could very well spend a lot of time barking up the wrong tree, especially if you use the resume you have always used in government. You could waste a lot of time and energy being upset with not getting that call, when you know you have all the right skills and experience. Not only will you get upset but it is also a blow to your already fragile self-esteem.

Outplacement services can assist you to to build your confidence and ability to sell yourself to prospective employers.

So take advantage of coaching and support outplacement services. Yes there may be a cost, but ask yourself the question – Are you and your career are worth the expense? It is these very services that will help you prepare yourself for the market and find those opportunities.

LinkedIn – what is this?  It’s a business tool to promote your qualifications, skills and experience. Many employers no longer advertise in the traditional newspaper or even on Seek. They are using LinkedIn – Recruiters are looking for candidates through this medium too. So get on board, or you may be missing valuable opportunities.  In this job market, opportunities are not to be missed.

Preparation is key.  Evaluate your options, identify your best opportunities, create an outstanding resume, use social media and learn to interview effectively.  This takes time, planning, commitment and effort on your part.

We are here to help you navigate your way through this new world of opportunity. Contact us to discuss career transition, psychological testing, career coaching, creating a red hot resume, using social media to find employment opportunities and tips for preparing for that dreaded interview.

Redundancy – The Worst Thing Ever or The Opportunity of a Life Time

Recently we have been subject to the headlines of significant job reductions being the focus of Queensland Government. More and more people are finding themselves faced with uncertainty and possibilities of redundancy.

Tempting as the money is, and your dream to go on a long vacation, away from the trials and tribulations of the work environment, reality is, the money only lasts for so long.  The commitment to a mortgage, school fees and ongoing costs means that most of us must continue to work.

So how do you make that transition from working in government or working in an organization that you have known forever to the world of the great unknown?

As frightening as this may be, a career transition can sometimes be a blessing in disguise and an opportunity to make positive change to your career. It all depends on how you approach it. Of course you can fight and resist change, and most of us do this for a period of time.  But how about working through this resistance and then allowing yourself to explore the open door ahead of you.

Take advantage of this moment in your life and honestly ask yourself, do I love what I do?  Whether you answer yes or no, it doesn’t matter as you have just been given a huge opportunity to make what might be the biggest change in your life. It is important to remember the skills you have gained within your career can be used anywhere, and that there are opportunities for the future.

It isn’t so much about the job but more about leaving what feels comfortable and what you know.  Taking you out of your comfort zone. It is exploring the unknown, which can make us hesitate when making a decision.

Why not take advantage of coaching and support outplacement services. Yes there may be a cost, but aren’t you worth it. It is these very services that will help you see this moment as an opportunity to review your career and take on new challenges. Lets face it, most of us would have been reluctant to embark upon this journey, while employed under the safety net of permanent employment.

Preparation is the key.  Evaluate your options, identify your best opportunities, create an outstanding resume, use social media and learn to interview effectively.  This takes time, planning, commitment and effort on your part. You cannot expect that this transition will occur without speed bumps on the way.

We are here to help you navigate your way through this new world of opportunity, contact us to discuss career transition psychological testing, career coaching, creating a red hot resume, using social media to find employment opportunities and tips for preparing for that dreaded interview.