New Year New Start? How to source your next role!

By Nigel Baker, Group Manager, Business Development

Eden Ritchie Recruitment

Nigel Baker 0117 2

At this time of year many people are reassessing their current roles and organisations, many of you will make the decision to look for other opportunities.  The job market in Brisbane is buoyant so why not? Whilst a lot of commentary in January is around how to assess what you have and what you are looking for, I thought I would try to explain what I see as the two main approaches to securing your next role and some pros and cons.

Traditional Job Ads

You will find these in abundance on LinkedIn, Seek, Facebook and company websites etc. and they are undoubtedly a great source of information and very specific which is great. However, the issue is that everyone else who is looking for a new role also has easy access to the information and this is where the major issues start. It is not unusual for a job ad to attract 100+ applications. In general people are optimistic and positive and if they see a role they like the sound of they will convince themselves that it is the perfect fit. My experience is that people will apply for a role if they meet 60% of the criteria, it is also my experience that you will only be successful in gaining an interview if you meet at least 85% of the criteria. Don’t forget you could be up against 100 other applicants.

Traditional job ads are also a great way to see which organisations are growing or investing in projects. If this is the case and you do not see a role suited to you, reach out to people you may be connected to in the organisation and see if their growth plans include your area of expertise.  Which brings me to…..

Networking

I know this is a confronting term to a lot of people and to the majority of us, not something that comes naturally. However, some of the less daunting things I would put under this category are; renew connections with ex colleagues, utilise LinkedIn, meet with a few recruiters, speak to friends and family and approach companies directly.

The major advantages to this approach are that you will be in the minority of people prepared to put themselves out there, you will uncover roles that are not yet advertised, you will be speaking to people in person and not relying on your resume, you will be speaking about deliverables and not a wish list from a position description, and most importantly you will not be in a tick box exercise with 100+ other applicants.  The main difficulty with this approach is that it is time consuming and more difficult than simply looking through a job board but the rewards far outweigh the effort.

Realistically your search will probably comprise of a mixture of both approaches however, be mindful of what you are spending most of your time on and what is most likely to reap rewards.  Maybe analyse your career and write down how you gained each role (I have done this below) and see what has been successful in the past.  Good Luck

  • 1st Recruitment role out of University – Networking – Friend of a Friend
  • CarlsbergTetley Brewing – Networking – Recruitment Consultant
  • United Biscuits – Networking – Friend I played Cricket with recommended me
  • Sniper Solutions – Networking – Friend I knew from the UK
  • Mercuri Urval – Networking – A friend worked there
  • Arete – Networking – A professional contact recommended me
  • Eden Ritchie – Traditional Job Ad – Seek

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

 

Can I find you??

By Jane Harvey, Executive Search Specialist

Eden Ritchie Recruitment Jane Harvey 0181 2

Having worked in the white-collar/professional and Executive recruitment space for over 22 years I have seen a great deal of change within the industry in this time. I have seen many attempts for the ‘recruiter’ to be replaced by technology and I must say, I think that the job will continue to evolve, but I don’t think the recruiter (the person) will ever be completely superseded. While technology has the ability to store and sift through resumes based on desired skills, they alone cannot make final judgment calls about candidates.

One big change I have noticed, even championed, has been the shift from the old ‘post and pray’ methodology (where a role comes in, it is advertised and then we wait with fingers crossed for the perfect person to apply) to a more refined and much more precise method of going out and looking for the perfect candidate for a particular role …. matching actual skills and experience to a client’s needs … tapping into a completely passive audience as well as the more active job seekers. And I have seen this work … well!

BUT how easily can you be found?? Are you the perfect candidate?? Are you highly visible or invisible??

It is therefore important for a passive or active job seeker to understand some of the other ways recruiters search and how you can be ‘found’ for your perfect job without the slightest need to apply for an advertised position or trawl through countless job sites!

Along came professional networking sites such as LinkedIn which become your evolving electronic employment profile and assists Recruiters to find candidates who would otherwise be near impossible to find because they aren’t actively looking to change jobs.

So, make sure your networking profiles accurately represent what you’re looking for, what you have done, your achievements and even what people have to say about you. Make sure you have key words in your CV or profile that will draw the right people to ‘find’ YOU.  Update your profile – even if you are not looking for a job right now, as it is a great tool for keeping in touch and growing your professional networks — and there is always a chance that you will ‘be found’ for your perfect role… your perfect next step – and you may not even realise you were looking for it!

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

 

Stuck in the Middle

By Nigel Baker, Group Manager, Business Development

Eden Ritchie Recruitment

Nigel Baker 0117 2

My role is essentially that of the ‘middle man’. It is a role that I genuinely enjoy and a skill which is becoming more desirable across many industries, in many organisations.  When a new recruitment process starts we are looking for the skills that are not in the position description that will make the successful candidate stand out from the crowd, more often than not we hear phrases such as “strong stakeholder management/engagement”, “ability to translate technical requirements for the business”, “ability to manage change”, “build a roadmap and take people on the journey”…. You get the idea.

Managing the disparity and frustrations between the client and the candidate is the most difficult and often most enjoyable aspect of my role. Here are five of the most common themes we deal with on a day-to-day basis:

  1. Rates of pay
    1. Employers will often come with a budget that is not realistic for the level of skills and experience they are looking for.
    2. Candidates will have an expectation/salary level that is absolutely right for their level of experience, however they are probably over qualified for the role on offer. Yes, you may be better than the person they employ but the employer has to be commercial.
  2. Permanent vs Contract
    1. The general belief in candidates is that there is less and less differentiation between the two and, less value is placed on the traditional ‘benefits’ of sick pay, holiday pay, long service leave etc.
    2. Employers often do not think that they are competing for talent with the contracting market. For the above reasons they are….the two markets are merging.
  3. Competing timeframes
    1. Interview processes taking too long.
    2. Candidates are taking alternative offers.
    3. Notice periods are too long.
    4. Probity checks adding 2-6 weeks onto the recruitment process.
  4. Wish list position descriptions
    1. Employers often have position descriptions that cover multiple roles, therefore they list everything that needs to be covered in all the roles.
    2. Position descriptions often focus on skills/qualifications rather than deliverables.
  5. The interview was for a different role than advertised
    1. Candidates often complain that the interview was not relevant for the role that was originally advertised, and clients will often decide that a candidate is no longer suitable because their expectations changed mid-way through the process.
    2. Clients do allow the interview process to define the final role and responsibilities based on the people they meet and expect candidates to be flexible.

Often it is not black or white, there is no right or wrong, we are dealing with people and emotions. Decisions are sometimes made on pure speculation about something that is very subjective. This is why recruitment and the recruitment process is one of the most frustrating and satisfying challenges, often at the same time, no matter if you are the employer, candidate or recruiter.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

 

The world we live in has changed …

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           Jane Harvey

Job seekers need to be more savvy and careful than ever when it comes to social media. Gone are the days of turning up for an interview in your Sunday best, providing details of a couple of referees who would be sure to sing your praises and then turning up to your new job the following Monday!

Social media can both advance and hinder your career depending on how you use it. As the Internet and social media grow increasingly important, particularly in business, most future employers and recruiters explore candidate’s social media profiles including Facebook before making hiring decisions.

 And this is the very reason you need to be extra careful with how you use social media, how you portray yourself in this medium and how you set up your privacy. After all, it probably wouldn’t be the best idea to provide an unflattering social media image to future employers.

So, before you apply for your next job, take a good look at your online presence in some of the following ways:

Google yourself

Yes, this is the first thing anyone will do to see if you are who you say you are! Search your name and see what comes up? If there is something there that you would not be comfortable with a future employer seeing … take it down or get in touch with whoever published it and request that they remove it. This is not always possible and some things will remain for a very long time … so think before you post!

Check your privacy settings

Most people think that their privacy settings are sufficient and only their chosen ‘friends’ can see what they post… but in actual fact most people allow friends of friends to view certain content and it just goes on from there. If you go into Facebook and in your profile click “view as public” you will get a better understanding of what anyone in the world can see – including a future employer. If you can see too much … change your settings and get rid of anything that may cause damage to your professional image.

Keep your LinkedIn profile up to date

LinkedIn is one of the most important tools you can utilise as a job seeker or even as an employer. Often referred to as a professional Facebook, LinkedIn is your opportunity to get noticed and to stand out from the crowd, so make it work! Make sure your content is accurate and informative and that you include a snippet from your past few roles on the cover page. Make sure you keep it up to date and most importantly, include a professional and current photo, not one of you and your children or partner or best friend on a park bench or in a pub. Keep it up to date! If you don’t have it, then get it! If you are going for an interview, look at the profiles of the people interviewing you, it will show you are interested and doing research into them and their business.

 In all honesty, prevention is better than trying to fix social media disasters. Everybody has a life outside of work but photos of partying hard, can and will tarnish your professional image. If you must post, make sure your pictures are private. Future employers and recruiters do not need to see them.

Lastly, limit your work related comments on social media such as Facebook, particularly anything that may be seen as derogatory, and limit your social related comments on mediums such as LinkedIn – they are very different and you need to draw a very distinctive line between them. Open your LinkedIn profile so that almost anyone can access it, and your Facebook, Twitter etc. so that almost no-one can, and you should be on your way to that great new role without the worry of skeletons in the closet!

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

8 Tips To Making A Good Impression At Interview

 By Ben Wright

So you’ve put in all the hard work of getting your CV up to scratch, you’ve applied for roles and have managed to secure an interview.

How well do you think you’ll perform at interview?

It’s a difficult process for anyone at any level, and I’ll try my best to guide you through some of the likely questions and situations you might find yourself having to deal with.

  1. First impressions

The obvious one – first impressions do count! You have no idea how true this is. You need to smile and make the right amount of eye contact, so keep your gaze just a few seconds longer than usual, without looking like a bit of a weirdo.

  1. Questions and answers

Let the interview panel lead the interview but remember that you don’t have to wait until the end of the interview to ask questions. While they’re telling you all about the job and the company, questions from you at this point will emphasise your interest in the position. They may start with the question “Tell us about yourself and your experience, and why you think you would be the best candidate for the job”. This is where it helps to have your pitch handy as a brief introduction to who you are and what you can do.

  1. Preparation

Before the interview you should consider how you handle situations like interviews. How will you answer a question like “What are your salary expectations”? A difficult one if you don’t know whether you are over or under selling yourself. Figure out what your strengths and weaknesses are – you need to be able to say what you’re good at with confidence.

  1. Your reasons for wanting the job

Ask yourself why you want this job because you’ll likely be asked this on the day. Only you know the answer and you need to make it a good one. Just because you need a job isn’t a good enough reason for someone to hire you. Ask yourself what you actually know about the company. Are you interested in a long-term career or is this simply a stopgap for you? They might ask you where you see yourself in 6 months or 5 years’ time – how will you answer this. Easy if you see yourself long-term with the company, but not so easy to answer if you don’t.

  1. Dress Code

I can’t stress this enough – make sure that you dress professionally. Casual is not good and gives the wrong impression. Of course, this will entirely depend on what type of job you are applying for, but for a professional career position, get it right and rock that killer suit.

  1. Be enthusiastic!

You’ve been invited for interview because they believe you can do the job. It’s just down to you on the day to show that you can do it better than anyone else. Even if you don’t tick all the boxes for the job criteria, I’ll bet you have something just as good or even better to offer. The interview panel don’t know this yet, so you have to tell them. Don’t be negative about a past (or present) employer, working conditions etc., as this will give a really bad impression. Try to show that you are flexible and willing to take on responsibility.

  1. Timing is critical

Whatever happens don’t be late!  Arrive 10 minutes prior – and if you’re too early then take a walk around the block.  Just don’t leave it until 5 minutes before the interview is due to start, because the interview room might be some distance away from the reception area you have reported to.

  1. The evening before the interview

I’m not going to say try to relax the evening before because you won’t, but get some sleep! If you really want the job you’ll be pretty nervous… that’s natural – and that’s the best advice anyone can give, to just be natural and be yourself. That’s the person they’re looking for. Good Luck!

The Perfect Resume

By Kate Broadley

Kate Broadley

Kate Broadley

I usually spend less than 5 minutes reviewing a resume, and research suggests that recruiters spend an average of six seconds reviewing a resume before they make the initial decision on candidates. That means you have to win them over fast. So what makes a perfect resume? There is no perfect resume format, but some are closer to perfect than others. At the end of the day, your skillset and qualifications will get you the job. However a great resume will be the key to getting that job interview. So here are a few key points to consider.

A new idea of mine, given the growth of social media, is to make sure your resume includes a URL to your professional online profile. Employers and recruiters look up a candidate’s online profile, so why not just include your URL along with your contact information in your resume.

Don’t include an objective statement, it is so yesterday. There’s no point in including a generic objective about “a professional looking for opportunities that will allow me to leverage my skills”. It’s not helpful, it’s distracting, so just ditch it. Replace it with an executive summary, which should be similar to a “30-second elevator pitch” explaining who you are and what you’re looking for. In approximately three to five sentences, explain what you’re great at, most interested in, and how you can provide value to a prospective employer.

Use reverse chronological order. This means anyone reading your resume is able to see what you’ve been doing in recent years immediately. More space should be allocated to the more recent positions, since this is where your most important achievements are usually found.

Identify keywords consistent with the job advertisement or role description and incorporate them into your resume (assuming you have those skills).

Ensure you describe your past experience, skills and achievements. This should be changed for every job you apply for to ensure prospective employers understand why you are perfect for the job. Include your achievements, as it is not sufficient to simply state the roles and responsibilities that you have held. It is vital to illustrate and even quantify the outcomes you delivered. This is a testament to how you have added value to an organisation, and can include the money you saved or brought in for your employer, deals closed, and projects delivered on time or under budget.

As I said in one of my previous blogs, “you get out what you put in”, so be prepared to spend some time on your resume and refine it a number of times until it is right. It is part of your toolkit, to nailing that next job.

Need help with your resume or want to know more? Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Resumes, I Have Seen It All!

By Kate Broadley

I’ve sent lots of resumes over my career and I’ve personally reviewed thousands.

Kate Broadley

Kate Broadley

Some are fantastic, most are just ok, and many are just dreadful, sorry I know that hurts. The worst part is, I continue to see the same mistakes made over and over by candidates, who are then shortlisted out and eliminated from consideration for a job. What’s most depressing is that I can tell from the resumes that many of these individuals are really good and would offer much to the prospective employer. But in this fiercely competitive labor market (yes fiercely competitive is what I said) employers don’t need to compromise or even wonder if you might have the right skill set. All it takes is one small mistake and your resume will be rejected, there are many other well written resumes to consider.

I know this is well-worn ground, but I promise you, more than half of you have at least one of these mistakes on your resume. And I’d much rather see you win jobs than get passed over.

Typos. This one seems obvious, but it happens again and again. So please read your resume from bottom to top: reversing the normal order helps you focus on each line in isolation. Or have someone else proofread it for you.

Length. Some people believe that resumes should be one page. Some say two pages. Some say three. Many candidates for positions are frightened that if they don’t comply with some arbitrary length limit, their resume won’t get read. This is all nonsense as there are no so-called “rules”. You should provide sufficient detail so that employers and recruitment consultants realise that you understand the impact of your role, that you go about your work using a well-reasoned thought process, and you have the judgment, knowledge and other skills needed for the types of roles for which you are applying. The issue is not how long the resume is. It’s about whether it conveys enough information to differentiate you from the competition and gets you to that first interview. Once you’re in the room, the resume doesn’t matter much. So cut back your resume. It’s too long.

Formatting. Unless you’re applying for a job such as a designer, your focus should be on making your resume clean and legible. At least ten point font, white paper, black ink and a reasonable margin on both sides of the page. Consistent spacing between lines, columns aligned with your name and contact information on every page. Your head shot, no matter how good you look in it, is unnecessary… your LinkedIn profile will usually suffice for employers who are interested in you (and if you don’t have your photo on LinkedIn, refer to my previous blog “How to build your professional brand”).

Of course, I shouldn’t have to mention it, but please, please don’t lie… you will get busted, its just a matter of time.

The good news is that if you can avoid these mistakes, you will be halfway there. In a future blog, I’ll talk about what you can do to make your resume stand out, other than the things to avoid!! Go on, review your resume and see if you can eliminate some of these mistakes.

Need help with your resume or want to know more? Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

How to shine at interview

By Kate Broadley

KateFINALA job interview gives you a chance to shine. Remember, what you say and do will either move you forward in your career or knock you out of contention. Seriously …it doesn’t take much to make an impression – good or bad. If you haven’t taken the time to dress appropriately or if you say the “wrong” thing, you have probably blown your chances before you even say a word…

My advice is take the time to prepare for your interview and don’t think you can wing it, I have certainly seen many people make this mistake. Make sure you know what’s on your resume, you would be surprised at the number of people who don’t outline why they are qualified for the job. Be able to talk about why you are interested in the company, and practice staying calm and focused. No matter how good you think you are, I am yet to find anyone who actually enjoys the experience. It’s important to remember that the image the interviewer has of you when they first meet you is the one that is going to last.

Know the Facts

I’ve been surprised when applicants weren’t able to tell me their dates of employment or what they actually did on a day-to-day basis in their job. Make sure you review your work history prior to interview – and ensure what you say matches what’s on your resume. Take the time to research the organisation and the job you’re applying for.

What You Don’t Say

What you don’t say can – and will – be used against you in a job interview. If you come to an interview chewing gum or drinking coffee, you will already have one strike against you. Not being dressed appropriately or having scuffed shoes will give you a second strike. Talking or texting on your cell phone or listening to an iPod while waiting to be called for the interview may be your final strike and you could have ruined your opportunity, before you have even said a word.

Verbal Communication

Your verbal communication is so important. Please don’t use slang and make sure you speak clearly. Remember, if you need to think about a response to an interview question, that’s fine. It’s better to think before you talk than to stumble over your words. Most importantly practice does make perfect, so practice answering some interview questions so you’re comfortable responding to the basics.

Listen

It can be easy to get distracted during a job interview. It’s stressful and you’re in the hot seat when it comes to having to respond to questions. Do your best to listen to what the interviewer is asking, it will be easier to frame appropriate responses.

 Non-Verbal Communication

What you don’t say during an interview is as important as what you do say. What’s important is to appear professional and attentive throughout the interview.

So with that said, I hope your next interview is a positive experience, remember, even if you are not successful, you can learn from the experience.

Core Values

Do you know what your employer’s core values are?

Linda ParkerIn society today so much emphasis is placed on customer service, value for money, teamwork, professionalism, quality etc. My question is, how many interviews have you attended where a company’s core values have even been brought up in discussion, either directly or indirectly?

When coming to my interview here at Eden Ritchie many years ago I had searched the company website and wrote down (it’s nearly impossible to memorise when interview nerves kick in) the core values and mission statement, as I realised that surely these must be a significant part of the key criteria in them choosing a new team member.

As a business owner or hiring manager it can be a really simple tool to use in the interview process, as surely you will want staff to align with the organisation’s core values in order for them to fit, and for your company to fit their own personal values and goals.  It really doesn’t matter what the core values are, you can design questions around them to test and assess.

Likewise, as a candidate going for a job interview it really doesn’t take much time or effort to go to a company website and search out this information.

Sometimes going back to basics can bring the most surprising results!

To fill or find?

Recruitment is an interesting business and I honestly think one of the few modern business areas that can have such a dramatic impact on the success of a business. As a topic, it is one I could write and debate about for way too long. However this week for the Eden Ritchie Recruitment blog I wanted to focus on just a small part of this idea.SueT

As a recruiter I have often been faced with the dilemma of am I just filling the role or am I finding the right candidate for the role and organisation. Sometimes this is driven by the client themselves with their need to just have a ‘bum on seat’, a topic that really deserves a whole blog to itself. The other part of the dilemma is finding the right candidate and what do they look like?

An article I recently read really hit home on this topic and I thought I would give my spin on it all, check out the story here – http://www.fordyceletter.com/2013/04/25/30-client-questions-that-will-save-you-time-and-make-you-money/

The articles lead idea matches my thoughts exactly – preparation is the key to not only understanding what the ideal candidate looks like but also developing the ‘business partner’ relationship with the client.

I realise in our industry time is a massive factor in how we do our job, and I know this can be an issue, however I think there is always time to make a plan of attack before we run that magical search.

My ideal way to find out what a client wants in a candidate is, at the basic level asks these key questions. From the clients response to these questions I will drill down my search criteria.

The candidate profile questions:

  • Why is the position vacant,
  • When do you need someone,
  • How does the role impact on you and/or the business,
  • Forget the position description, what are YOU looking for,
  • What makes this role attractive to people in this field,
  • What does success look like for this person,
  • Is there any absolute or mandatory requirements,
  • What is on offer,
  • When are you free to interview and can we lock it in now.

I would love to hear your thoughts on the questions you ask to find out what a client really wants in a candidate and if you have found this useful.

“The Power of Mentoring”

KateSo what is mentoring? Mentoring uses the resources your company already has to improve employee satisfaction, develop leadership, and teach new skills.

Does your company have a mentoring program? If yes, is it working? If not, why not?

Here are some ideas about how to start your own program. Starting a mentoring program might be the closest you’ll ever get to making a business decision that has a positive impact for everyone involved. Research has shown that mentoring can improve employee satisfaction and retention, enrich new-employee initiation, make your company more appealing to new recruits, and train your leaders. And the best part is, it’s “free”, unlike similar learning incentives, training programs or offering to pay for courses, mentoring uses the resources that your company already has.

A mentoring program can help develop both mid-level employees for possible promotion and entry-level employees for self-improvement to help them grow with the company. Mentors are employees already in management positions, employees highly skilled or trained in a specific area, or employees at any level who can provide encouragement and guidance to other employees just starting or ready to take their next career move.

Mentoring can do a lot of good, but only if people know what they are supposed to do. Training of the mentors is important, and I recommend that the mentees receive some training as well. There are plenty of websites available with tips on what to do and at Eden Ritchie we have skilled and experienced staff available to assist organisation’s in the development of their mentoring program.

When you have implemented a mentor program, remember it will require “nurturing and caring”.
 So now you are ready to unleash the “power of mentoring” to ensure you talented workforce grows with you.

If you have a mentor program already in your organisation, share your ideas and thoughts to assist others.

The Element of Luck

tomIn job seeking, as in life, no matter how you plan or scheme, sometimes, great opportunities come as a result of dumb luck. But this luck is situational. Here’s an example:

Actress Charlize Theron was struggling financially, so she moved to Hollywood to try and make it as an actress. One day, she went to the bank to cash a check she had received from a modelling job. The cashier at the bank refused to cash her check, causing Charlize to erupt in anger at the bank teller. A talent agent just so happened to be standing behind her in line and was suitably impressed by her theatrics. He slipped her his card when she made her way out.

Now Ms Theron is one of the biggest names in Hollywood and is in no way strapped for cash. All this because of a series of events that proved to be ‘lucky’. But if she hadn’t been in that town, surrounded by talent agents and trying to make her mark, this story could have turned out a lot differently.

You can facilitate luck when looking for a job – don’t discount it.

Take risks: Calculated risks can be rewarding. If you’re used to being in a particular position, but only in one sort of industry, you’re going to land yourself in trouble if you’re not willing to look outside your current space. But if you know that your industry is going to take a downturn, don’t be afraid to try the same position in a new area. Skills can translate rather easily over different industries.

Recognise advantageous positions: The chances of landing your ideal role by simply walking out your front door and into the path of a prospective employer are extremely low. However, if you position yourself correctly through networking, applications and an active online presence, your chances of getting in the path of someone in a hiring position who likes what you have to offer dramatically increase.

Stay vigilant and prepared, because luck may just play a role in landing you your next job.

It’s a Tough Market – How Are You Selling Yourself?

When you apply for a job, whether it be with a recruitment agency or directly to a company, you are being shortlisted or put in the unsuccessful pile based on what you’re resume is telling us.

Recently I’ve been working on a permanent financial accounting role, for which I received 86 applicants. You need to make sure your resume stands out!

I don’t mean you need to pay hundreds of dollars for a Graphic Designer to create you something – all we look for is a neatly formatted resume, that is easy to read and clearly defines your experience, relating to the role you’re applying for.

So, you’re on Seek or looking through the paper and you see your ideal role, you love the sound of the company, the responsibilities, location and money are perfect… don’t miss out on being called up about this role because of a bad resume! Double check that the responsibilities this dream role is requiring are clearly defined throughout your resume. You need to prove you have the expertise we are looking for.

In the next few weeks, take some time out to review your resume and read it from an employers perspective… would you employ you, based only on what is in your resume? Does it clearly define your skills, not leaving room for assumptions? Give your resume to a colleague or relative and ask them what they think – is it easy to read, is it neatly formatted?

We read resumes everyday, if you need assistance with making your resume the best it can be, please contact us.

Don’t be afraid to ask for help, it’s going to be an advantage to you in the long run.

Culture Fit or Bigotry?

As discussed in the blog ‘Technical Skills VS. Cultural Fitthree weeks ago by Tom from our office, Culture Fit is an important part of the selection criteria when searching for an employee. However, the lines between culture fit and bigotry can tend to become blurred, often despite the best efforts of the employer.

The term ‘culture’ when used in this context does not refer to a person’s race, sex or religion – it is used to describe the overall mentality and atmosphere of a particular workplace. If you are rejected for a role because of culture fit concerns, it has nothing to do with your country of origin, your gender or your beliefs and everything to do with your demonstrated attitude and it’s incongruity with the potential workplace.

Are you tearing at your hair in frustration and crying out:

What does it all mean, Basil?!

Then look at it this way – you apply for a role, which, on paper, is you all over. You’ve got the right skills, the money looks good and you’d be comfortable performing the duties. You interview briefly but excellently, dazzling the panel with your technical skills, rich experience and musky odours, and succeed in obtaining the role.  Then, several weeks into your new role, you find yourself at odds with your colleagues and disagreeing with the company ethos. You continue to do your work superbly, but there’s a growing dissatisfaction in you and suddenly, you want out. Why work for someone or something you don’t agree with?

It’s not okay because if they take my
stapler then I’ll set the building on fire…

You resign, leaving your employer with an empty role and the prospect of another lengthy recruitment process, and you with a worrying blip on your resume that you have to explain to the next company you apply to.

The above scenario is not ideal for either party, and could have been avoided, had culture fit been taken into account during the recruitment process. Despite this, there is a belief floating around that ‘culture fit’ is just a convenient way for employers to disguise rampant discrimination in their hiring policies. This could very easily be true, and in some cases, sadly is. But if a company chooses to discriminate against candidates because of race, gender or religion, they are doing damage solely to themselves. Bigotry and bias in a recruitment process can make employers miss out on the perfect candidate for the role, leaving a person who has the ‘right’ skin colour but second rate skills to perform the work. And if a company is found to be actively discriminating against persons, then all hell will certainly break loose.

However, if a company does not discriminate and also chooses to recognize culture fit as a key selection criterion, then they will wind up with a technically ideal employee who also enjoys their work environment and co-exists happily with their colleagues. These combined factors lead to increased employee satisfaction, higher staff retention rates and open collaboration between staff members.

The Art of Communication.

Attention future, past and present job seekers!

Please help us, help you.

Communication and timeliness are incredibly important when it comes to recruitment.  When we have new vacancies, we need to let candidates know, as soon as possible.  So my question is – what form of communication suits you best?  I understand it may differ if you are already working, which can make it hard to answer the phone, so does email or SMS work better?

When a role comes on board the majority of those will go on Seek, but we like to contact our existing database as effectively and quickly as possible. What types of communication mediums do you check most often? What is the easiest medium for you? To do our job as effectively as possible, we need to know how to best contact you.

Are there communication methods that we aren’t utilising and should be? Please let us know your preference and how we can improve getting job information through to you.

Feedback and constructive criticism are vital in all that we do!

Don’t Shoot Me, I’m Only A Recruiter

You know what’s fun to do? Walk into a room full of people, say the word ‘Recruitment’ and watch as 30 people simultaneously imitate the facial expression of someone getting a tooth pulled without anaesthesia.  This is, in fact, one of my favourite pastimes. Or, try calling a company and see how quickly the phone answerers tone changes from “Hi! I’d love to help you!” to “For Christ’s sake, GET OUT OF MY FACE” once you say you’re calling from a Recruitment agency. The perception seems to be that Agencies are colonies and Recruiters are lepers.

“Half a shekel for an old ex-leper?”

What makes me cranky is that this perception is not entirely unwarranted – Recruiters who do shoddy jobs are pulling the carpet out from under their own feet. But at the same time, people are willing to write off an entire industry based on the wrongdoings of a few individuals. If a Recruiter lets you down, it is the individual’s transgression, not the industries. And, believe it or not, dodgy recruiters are disliked just as much, if not even more so, by recruiters themselves.

The main issues people cite as the reasons for their aversion to recruiters are:

No contact, no follow-up: If you’re looking for a job, you want to know as soon as possible what’s happening and whether or not you’ve been successful. You don’t want to spend your time waiting around on the middleman to find time to get back to you. Bear in mind however, that recruiters don’t know if you’ve been successful until they’ve heard back from the client – someone can’t tell you something that they don’t know. And if they don’t know, it’s not for lack of trying. Don’t forget that there is another party behind the scenes and that efficiency is, in this case, interdependent. And also that recruiters are not responsible for a singular role, often they’re working a couple at a time – it’s a business after all. This doesn’t mean they aren’t giving your role their full attention (it’s in their interest to keep everyone happy).

Industry ignorance: People often say that recruiters don’t understand. It might be that they don’t understand the resume they’re looking at, the job they’re trying to fill or the industry they recruit for. It can often be that this perception stems from candidates who have been rejected from a role they feel they were eminently qualified for. This can potentially breed ill feelings for the recruiter that gave them the information that they’ve been unsuccessful – even if the person who applied for the job had only previously worked at McDonald’s but had applied for a Business Analyst role. If you feel the recruitment agency you’re working through doesn’t understand your industry, then look around for a niche agency that specialises in particular industries – agencies that focus on specific industries/sectors will always have a better understanding of the needs of their particular markets than agencies that stretch themselves too thin over broad spectrums.

Are you a recruiter? Afraid to tell people you work in recruitment? Or do you represent the opposite side of the argument?

Starting a new job

Starting a new job?!
What’s your plan of attack?

One day while casually trawling through job ads your spot your dream job… So you write a great application, get an interview; impress them enough in an hour to hire you and your referees stack up.

But that’s not the end of the process…..  Although for many it is.

No!  It’s only part way through the process.

Think about the last time you started a new job, how did you approach it? How did you plan, research? How clear were you on what you wanted to achieve in your first day?  First week?  First month?

Or did you just sit back and let on boarding take its course?  Ease through the first week and amble through your first month, hoping your team would like you and your boss would be impressed?

You only get a short time to make a strong first impression.  Coming new into a role and a new organization you have a unique opportunity to see things in perspective, you have an open mind and a higher level of energy and engagement.

This is not to say that you need to come into this with a level of aggression that will intimidate and aggravate your new work colleagues either.  There has to be a fine balance between energy, drive and questioning the status quo.

Do you consider the “unwritten ground rules” of this new team and organization?  Often these rules are subtle but the easiest damaged when you are new…

Often its not always what you do – its how you do it.  Actions speak louder than words and once you have built a perception of a person – it seldom changes.

How will you gain the respect of your team?  How do you ensure that you have the skills and capabilities on board to support you?

And how do you navigate through a new organization to determine who the key players are that you need to align your self with?

It’s a 2 way street both for the employer and the new employee.  On boarding is often an overlooked process by many employers, leading to lower performance and potentially disengagement of new recruits.

I’d be keen to hear your experiences – leave a comment in the box below telling us your story.