Change Fatigue – What is it?

Change Fatigue – What is it?

By Kate Broadley

Kate Broadley

Kate Broadley

Is there such a thing as “change fatigue”? In my opinion, there most certainly is!!! It’s that sense of dread that comes when another change is just around the corner.

I understand change is an important part of organisational growth. But I don’t understand why it is continually managed so poorly, with such negative impacts on both staff and the business. The purpose of change is to ensure currency and competitiveness in the market, reduce costs, improve efficiencies and increase revenue, it is not to create stressed, burnt out and overwhelmed employees.

Leaders sometimes unfairly equate change fatigue to resistance to change. Not true. People like stability (we are human right… not robots), but we can quickly adapt to change, if it is introduced properly. Resistance is the push back often experienced because of the uncertainty the change may have, which can create unfounded fear. Successful change management and staff engagement can usually help, however unfortunately, many leaders fail to address this… jeopardizing organisational success. A stressed and unhappy workforce leads to lost productivity, lack of competiveness in the market, and ultimately a drop in the bottom line.

Change fatigue is the product of poor leadership. Leaders often fear they are missing some essential strategy, positioning or concept, often driving the implementation of change so that they don’t get left behind in the competitive world we operate in. While I understand the need for change, too much change can result in confusion, disorganisation and lack of competence. People become frustrated with the constant loss of productivity, the expense and effort of packing, moving, ordering new telephones or changing numbers, inducting and orientating new bosses, losing team members, gaining team members and living in a state of continual confusion.

I accept that change is constant, but I don’t accept that it cannot be managed better. This is the one of the key challenges for leaders, who must operate in a world of constant change. Our ability to respond to change, ultimately determines our success or otherwise, in a highly competitive market place. So it pays to take the time to get it right!!!

Are you feeling the change fatigue or want to know more about this space? Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Advertisements

Success in 2014 …

Jane Harvey

By Jane Harvey

It sounds so basic but many a great motivator over the years has stated that the whole secret of personal success is to find out what your calling is, and then do it. Sound easy?? The great question for success has always been, how do successful people get there? Why is it that some people naturally think in a positive way, while others don’t? What determines your success or lack of it??

Many successful people I have interviewed and spoken to over the past (too many) years, have been asked the simple question, “What do you think about, most of the time? And where do you see yourself in 10 years” Their answers are so simple yet so profound. In short, they either choose to be positive… or they don’t.  They either think about what they want, and how to get it or they think about the obstacles in their path.

Successful people all think the same… and I think that if you look at people who seem to have come from nothing and succeeded. They are not super heros or even always academic. The common denominator is almost always the power of positive thinking and self belief. Your self-concept plays a prominent role in almost everything you think, feel and accomplish in life. By looking at and learning from the habits of successful people and by remaining positive in your thought patterns, you too are sure to become a successful person!

We have just come through a couple of years of uncertainty in Australia and it has certainly been an up and down year in QLD alone but 2014 is looking to be shining bright on so many fronts. As you would all be aware, the employment space is a key indicator to the overall economics of not only QLD but the whole of Australia. It impacts what people buy, the housing market, the tourism sector and even the not for profit space, basically it is the catalyst for so much of what happens in our life.

So I was so happy to come out of a hard year in 2013 and into the throws of what, by all accounts is destined to be a big year on the job front. Some of the most exceptional candidates I have met with in my career have just entered the job seeker market and some of the most interesting jobs we have worked on recently seem to be pouring through the doors. So I can only come to one conclusion. The future of 2014 is looking so bright! I feel optimistic after a turbulent few years and I am also feeling that optimism from clients and candidates alike!

Bring on 2014… Lets get started!

The Election Aftermath!

Jamie Harding

So, after months of discussion, debate, confusion and uncertainty, the election has been and gone!! After months of talking about it, the “Bright New Future” we were all promised is apparently here and we are told “Australia is open for business”…..or is it?!?

Election night provided high drama and long speeches, and as a Pom experiencing my first Aussie election, I was fascinated to hear that people held Election night parties, cancelling their usual Saturday night escapades in favour of a night in front of the TV.  And so, out of sheer curiosity, I too also tuned in to watch what all the fuss was about!!

Whether or not you tuned in to Channel 9’s coverage, with an ever grinning Karl and Lisa and a huge panel complete with a lady with a bright fish patterned blouse and numerous graphics of defeated (Labour) candidates being dropped into a shark tank and eaten, or you watched the more sedate and informative ABC coverage- what unfolded was exciting and dramatic and I must admit kept me glued to the TV!

So, now the dust has settled, what does the result mean for Australia and especially families and business’ in Queensland.  The good old Sunshine State seems to have dealt its current state representatives a wake up call by bucking the national trend and supporting (predominantly) Labor.  Has the result provided clarity, green shoots of economic recovery or will it mean more money in the pocket of Australians and Queenslanders?  Only time will tell…….

Even before the new government has been sworn in, this week has seen more positive news within the mining sector, the dollar up, markets trading higher and, according to the Westpac Melbourne Institute Index of Consumer Sentiment released on Wednesday, consumer confidence is at its highest since 2010.  So far, so good!!!

It is early days but what is certain is that the new administration has a big job on its hands and with Australians, and business’ watching, it will need to act quickly to show that Australia really is open for business.

IT Market Update

Tom PeardWhile things may seem to be tenuous in Queensland’s ICT industry, at least it’s never boring.

As a review of circumstances leading to QLD Health’s payroll debacle continues, IBM has been vigorously scrutinised over its role in the scandal, as well as the procurement process and surrounding decisions that led to IBM becoming the prime contractor in the payroll project.

As the inquiry is ongoing, the only solid message that seems to have been taken from this is that the failed project will be taken into account as a cautionary tale when planning for new ICT initiatives in QLD Government.

The federal election is looming, and as it does, the bottleneck of new ICT projects that seems to happen around this particular time grows. Whispers of changes in Government and policies have had there effect on new ventures across many sectors, as people wait to see what the future holds and what impact it will have on the decisions they make. This may result in an influx of new projects and increased hiring following the election, scheduled for September 7th.

Change will be forthcoming very shortly, but as always, it will be tempered by the past.

2013 in Queensland – a positive outlook or more of the same?

Dan2012 was a tough year for many Queenslander’s with the employment market suffering from a lack of Government spending on projects and infrastructure. The large number of redundancies across the Government sector as well as the reduced confidence of the large mining and resources companies all contributed to a significant reduction in the hiring of both contract and permanent staff across most industries in Queensland throughout 2012.

With 2013 now in full swing, what is the outlook for the remainder of the year? We have seen a steady increase in the number of contract and permanent opportunities throughout the first couple of months of year which is certainly a welcome change from the last quarter of 2012. After a strict spending freeze since the election in March last year, the State Government appears to slowly be ramping up its spending on new projects which has created the increased need for contractors with specialist skills to help deliver key initiatives.

The lowering of interest rates by the RBA over the past six months has increased confidence in the Australian economy and has seen many commercial sector organisations increase their recruitment to help meet deadlines and drive growth. We have seen a significant increase in the number of permanent roles in Queensland compared to the past 6 months.

Overall, the increase in Government spending combined with the increase in confidence in the Australian economy certainly bodes well for the year ahead. With the Government’s need to deliver critical services across the state, we should see a substantial increase in the amount spent on projects for the remainder of the year. For anyone looking for a new role, this should have a positive impact as the number of both permanent and contract opportunities rapidly increases to meet the demand of employers.

Queensland IT Market Update

What a difference a couple of months make! It’s good to see some positivity returning to the Queensland IT market after a relatively quiet six month period following the state election in March this year. Whilst the market hasn’t yet returned to the busy times we saw during 2011 and the early part of 2012, it seems there is momentum building slowly across a number of organisations, with key projects requiring resources as we come into the traditionally quiet Christmas period. This bodes well for 2013, particularly as the State Government starts to undertake new projects following the results of the ICT Audit that it is close to finalising.

In a number of conversations with employers and candidates throughout the year, I have mentioned that I believe we will see significant growth in the market from around March next year. I still hold this belief after hearing QLD Government CIO, Peter Grant, speak at the ICT Industry Forum last week, where he mentioned the government’s plans for significant spending on ICT initiatives as we move into the New Year. This has a flow on effect for many private sector companies that are influenced by the spending, or lack of, by state and local government in Queensland.

So what does this mean for the ICT employment market? My expectation is that the need for ICT contractors will increase as these ICT projects begin. In the early months of 2013, we should see a steady increase in the number of contract roles, particularly Project Managers and Business Analysts. As the year continues, we should see growth across other areas as these projects ramp up their recruitment.

Despite what has been an up and down year for many, it is good to see some positive sentiment in the market. Good signs for the industry as we move into 2013!

Successful Hiring

Is near enough, good enough? I have noticed that there is a reasonably good candidate market out there at the moment with some real talent on offer. This I believe, has come about for several reasons, including the job cuts in government and the desire of candidates to relocate from other states and abroad to Queensland, for what they consider a positive lifestyle change. Whatever the reason, now is the time to take advantage of the available talent.

With a rich source of potential candidates, is near enough, good enough? When you’re hiring, you’re growing. That means business is good? The last thing you want to do is take on people who could be wrong for the job, or your organisation. Some important points to take into consideration when hiring, whether you’re running the process yourself or using the services of a specialised recruitment agency.

In my experience the following points are not only useful but essential when running a recruitment process to find the right people for your organisation:

Provide a detailed Position description: One that is accurate – this needs to outline the duties, responsibilities, and necessary skills, but also mention “how” the work is to be done, and timely expectations. An article I read recently put it appropriately for the Healthcare Sector “If patient care is critical, don’t assume that a candidate’s empathy is a given”. Outline how you see this is to be carried out. Don’t be afraid to put down the sometimes unmeasurable, otherwise you run the risk of having to settle for second best.

Recognise the talent you already have within your organisation: Is there any potential internal applicants that can do the job? Don’t be afraid to hire from outside if you believe that “fresh” would work better. But also recognise existing talent that could step up.

Utilise a professional firm: If you need assistance. Common problems can be looked at from an outside point of view, which offers a non-biased and hopefully a realistic view. With so many different theories on interviewing techniques and lengthy processes, specialists in this field can often expedite the process and match the well-prepared position description to the right type of talent. Be committed to the process.

Don’t oversell your organisation: Don’t run the risk of not being able to deliver, the old cliché of “under promise, over deliver” works well for retaining good talent. The last thing you want when you have put in so much time and effort into your recruitment process or paid for results, is that the expectations on both sides is unfulfilled.

Without trying to sound overly optimistic at the state of the job market in Queensland, now is the time to be securing good people for your organisation, engage them now for future gains.