COVID-19 and the New Normal

Kate copyBy Kate Broadley, Executive Manager Employee Selection Panel Assistance, Eden Ritchie Recruitment

No one fully foresaw the extent of the global COVID-19 pandemic. Business has been disrupted and the professional landscape as we know it has changed forever. Businesses are responding to these challenges by reassessing what they do, reconfiguring their structure and workforce to adapt to the disruption and prepare for the new normal.

When this crisis first hit, our first response was to react to the immediate challenges and threats, ensuring the health and safety of our staff by moving to remote based work, meeting the needs of our clients, making quick decisions and adjusting these on a daily basis as new information came to hand. Working in recruitment where client interaction forms much of the daily goings-on, has meant we have had to shift towards the use of virtual communication platforms such as Zoom and MS Teams so that we can conduct interviews, client meetings, candidate screening and generally everything that has been previously been done face to face – is now done largely from the desk at home.

We have had tools for this purpose for some time, however while I had widely used Skype with my public sector clients to interview candidates who were unable to attend in person, this type of digital platform generally had not previously had a high uptake, with clients preferring the face to face interaction. With the onset of the global pandemic we were left with no other choice but to quickly adapt to the use of these digital alternatives. There was no time for resistance to change. While many of us have struggled to adjust with the modifications and alteration to the status quo as we knew it, those that adapt survive!!

I get it – most businesses see face to face interaction as important and are familiar with operating within a physical office and this method of operation is certainly great for team building, collaboration and camaraderie. Navigating the nuances of communication, can be quite tricky in the absence of personal contact. But what we have now learnt is that these activities don’t need a physical office to be successful and can be effectively undertaken via these online mediums. Some senior officers are even opening their MS Teams meeting for a particular time slot and allowing their colleagues to “pop in” – it’s really just like your office. You can sit there, open up your MS Teams or Zoom meeting, put on mute and then wait for someone to pop in for a chat. It is informal and creates the opportunity for the casual connection you would have had while in the physical office.

I don’t know if this is a glimpse into our future workplace or whether our use of digital mediums will disappear as soon as the virus recedes (and yes, I am praying it will). But what I have learnt is that resilience is key when dealing with a crisis, and as we navigate our path forward, everyone’s resilience will be tested.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

Why is applying for a job so painful?

By Michele Cameron, Michele Cameron 0246 2Manager, Business Development, Eden Ritchie Recruitment

 

It’s that time of the year where candidates are looking for a change.  Most recently I’ve personally helped three friends too!  For whatever reason, you’ll find yourself at a crossroad and think if I’m not going to stay here, then now comes the painful part, you ask “where do I belong next?”

 

Job hunting should be easy with technology, right?  WRONG!  Technology allows job opportunities to be advertised through multiple job platforms and social media sites.  It’s easy to click “Apply now” button and send your resume through but it has also created higher online competition for roles.  Some social sites will show you how many candidates have already applied and you might be already a number 30-50 after only a few hours of the job being posted!  I know it’s stressful especially knowing that these days you don’t get a phone call and sometimes not even an email rejection.

 

What goes wrong in our job hunting search:

  • Job hunting is reactive – you don’t actually know what you want.
  • Mass applications – you might apply for everything and roles not at the right level.
  • Frustration – letting emotions get the best of you
  • Impatience – finding the right opportunity takes time than jumping to the first offer

 

How to make job search less painful:

  1. Do some self-reflection – what do you want in your next role, what do you like in your previous jobs and target your search on this criteria
  2. Be proactive and do research – what companies or industries interest you. Apply direct with company websites as they may not externally advertise.
  3. Network – grow your professional circle of experts and seek advice. Go to industry events.  It’s a great way to uncover other opportunities that aren’t advertised, through recommendations.
  4. Find reputable recruitment agents with experience and contacts to leverage. You’ll have more eyes and ears in the market to think of suitable roles for you.
  5. Review and edit your resume – take time to think of your achievements/ projects and know the transferrable value/skills you can bring to the next role.
  6. Social media profile like LinkedIn/ job platforms are current so potential employers/ recruiters can find you and reach out also.

 

Job searching does take time and it’s full of rejection which no one wants to experience.   Do remember everyone has a place in the workforce. It’s an uncomfortable process but you might be pleasantly surprised about the different opportunities which may present themselves and the experience is truly valued by the next employer crying out for those skills.

 

Quote – “Don’t be afraid to take a risk.  You can’t lose whether you succeed or fail.  You’ll grow either way, but what you’ll regret is not trying.” By Helene Lemer

 

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter or call on +61 7 3230 0033.

 

 

 

40 isn’t the new 30, 50 isn’t the new 40.. (and why that is a great thing!)

By Jane Harvey, Executive Search Specialist, Eden Ritchie RecruitmentJane Harvey

I just passed around the earth once more and whilst the build-up to a birthday isn’t what it used to be, it did get me thinking about the age I am and the way I feel. I said to someone in the office yesterday “how did I become this age?? I don’t feel like I am this number!!”.. they laughed and kindly told me that I certainly don’t act this number! I decided to take that as a compliment!

Anyway, it got me thinking.. this year the youngest of Gen X (1965-1979) are turning 40 (the upper end are well into their 50’s) and Gen Y or Millennials (1980-1994) are well into their 20’s and 30’s! So this begs the question, is 50 the new 40? Is 40 the new 30? We are working longer and harder than we ever have.. I see this every day in my job. We want more…seem to need more and  it appears we are developing more of a conscience when it comes to social injustice and our planet for example..

The hard fact of the matter is that many of us are not 30 anymore. In fact, the upper end of Gen X are ‘middle aged’ BUT we are not finished with work and with our careers… many are just hitting their straps! SO how does this translate if you are searching for work, as many are, well into their 50’s and 60’s? It shouldn’t matter right??

No matter how smart you are, when you’re young, you’re a little silly. You haven’t lived and learned yet.. you lack the depth of experience, often compensating with confidence and energy as well as a great deal of enthusiasm. Or in the words of Benjamin Franklin, “At 20 years of age the will reigns; at 30, the wit; and at 40, the judgment.”

With four or five or six decades behind us, we start having the perspective necessary to begin serious thinking, as well as the skills and experience to do great work and to add not only to an organisation, but to the generations coming up behind us. We can offer perspective and life experience and, well, let’s be honest.. we still have a great deal to do, to prove and to accomplish…

SO get out there, get amongst it! Stop telling yourself that you are aging yourself out of the workforce!… and do what you do.. don’t be afraid of a younger generation.. perception is changing, maturity and experience is being embraced.. you just need to work with the people who value and embrace it.. and why would you honestly want it any other way!

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

The Pivotal Point of Career Change Decision Making

By Michele Cameron, Michele Cameron 0246 2Manager, Business Development, Eden Ritchie Recruitment

As a recruitment consultant reviewing resumes and seeing people’s LinkedIn profiles, I often wonder what are the drivers which make people change careers?  Also what makes a person stay in the one job for a number of years?

I recently read a book by Jim Winner – Split Second Choice, The Power of Attitude.   This book explains the cycles each of us go through when we make a major change in our careers. If you can learn to recognise these cycles, you may be able to work through them instead of repeating past mistakes. It helps you realise how important your own attitudes can lead to a situation.

When you start a new role or join a new company you are in the first phase of “excitement” living the dream and commitment.  After a few learning challenges you may then experience “frustration” and move through emotions of – shock, denial, fear, anger, justification and acceptance.  When we reach this point, we start “looking.”  This is when we end up repeating the cycle.

Or the other option is realising our emotions and instead of “looking”.  We can reassess and “recommit” to the original dream and goal.  It’s about re-dreaming the dream, having short terms goals and a mentor to give you support or perspective on your goals.

STAGES ARE:

  1. Excitement
  2. Frustration – shock, denial, fear, anger, justification and acceptance
  3. Looking ….. OR ….. Recommitment

These stages identify significant patterns that influence every aspect of our lives. These patterns eventually become habits for us and often are followed with no conscious thought.  However, by being aware of these patterns, you can take control of the behaviour they cause, and find connections to the solutions that make these patterns work for you, instead of against you.

This simple framework encourages us to learn how to identify the decision point, make the right choice, and be successful in all our endeavours.

As John Maxwell says: Motivation determines what we will do, and Attitude determines how well we will do it.  Commitment determines when we will do it, and Recommitment determines whether we keep on doing it.

Contact us on (07) 3230 0033 to arrange a time to come in and meet us and discuss how we can be of assistance.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter or call on +61 7 3230 0033.

 

 

 

Will your LinkedIn profile make or break finding that next role?

Tiffany Kamo 0060 2By Tiffany Kamo, IT Recruitment Resourcer

Eden Ritchie Recruitment

At Eden Ritchie Recruitment, we utilise LinkedIn every day to source high quality candidates that are either already looking, considering making a move, or are suddenly captured by an attractive opportunity. Below are some tips to help put you on our radar:

Profile Pictures – Yes… LinkedIn is Social Media, however, it is a Professional Platform that both Recruitment Agencies and Clients alike utilise. It is important to present yourself as professional as possible, ideally as you would to an interview. If you have had the opportunity to have headshots professionally taken, use them!

Add a Professional Summary – Much like within your resume, the purpose of a professional summary is to summarise your most relevant skills and best achievements. Provide an overview of your career to-date, key achievements and an overall summary of your personal attributes.

Ensure role titles and dates align with your resume – It is a real red flag when we compare resumes to LinkedIn and see an inconsistency with either role titles or dates of employment. Ensure your “headline” is up-to-date with your current position title and that all previous employer names, position titles and employment dates are accurate.

Keyword search Algorithm – When we search LinkedIn for specific skillsets, we rely on LinkedIn’s algorithm to show the most relevant profiles. To increase your effective SEO for your LinkedIn profile, ensure there are role specific keywords within each position, words that you often see across position descriptions and include your relevant technical skills.

Availability – let us know! If you are nearing the end of your contract, or currently available – list it! This is easy to do via profile editing under “Headline” and can assist us with ensuring we contact you when we have suitable roles available.

Contact us on (07) 3230 0033 to arrange a time to come in and meet us and discuss how we can be of assistance to help you achieve your career goals in 2019!

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

Is the office becoming obsolete in the 21st century working world?

Siobhan QuinnBy Siobhan Quinn, Government Selection Panel Consultant, Eden Ritchie Recruitment

 

Gone are the days of the traditional 9 to 5, Monday to Friday in the office; with more and more employees demanding flexible working options, businesses have responded by offering work from home opportunities, amongst other initiatives. It begs the question – is the office becoming obsolete?

 

Often when thinking of flexible work arrangements, the likes of tech giants such as Google come to mind; but it may surprise you to know, several key players such as Yahoo and IBM have reversed their flexible work policies. In 2013 Yahoo CEO Marissa Mayer banned telecommuting, reasoning that while people can be more productive at home; they are more collaborative and innovative in the office. Collaboration needs a place to happen. When employees work remotely, it becomes more difficult for them to interact and share ideas. While there are some great tools to facilitate remote collaboration, it doesn’t quite replace a face-to-face conversation. Also, being in the same room as colleagues is crucial in developing social connections and building the culture of an organisation. Employees can virtually work together in an effective manner, but it’s definitely harder to build a rapport with someone over email, compared to someone you physically work next to. Working from home can sometimes be lonely, and most remote workers will want to come in and work from an office at least some of the time. This helps the individual to feel connected their peers, and as well to the business.

 

For those who enjoy the privilege of working from home, there is a level of trust placed in them to do the right thing. Of course, there are a small minority of individuals who will take advantage of the opportunity and not deliver the expected outcomes. But for the vast majority, remote employees are more productive. With many people commuting for over an hour each day, particularly those who work in the CBD; that’s at least 5 hours a week that could be better spent elsewhere. Generally, employees are more willing to put in extra time where required, but especially when they can do so from home. The same goes for sick leave; those who work from home are usually able to accomplish at least some work, in what would otherwise be a lost day. It can also be cheaper for the business to have employees working from home, for example in growing organisations where desk space is at a premium in the office. For managers who worry about reduced visibility over productivity, technology makes it easy to track output, for example programs which monitor screen activity. Many jobs have performance metrics that can show how productive someone is, and this is particularly so for task-based roles with tangible outputs.

 

In summing up, there are many jobs that can easily be performed remotely or from home. Employees have been shown to be more productive at home rather than in the office, and in many cases, work can be done more efficiently and for a lower cost. Conversely, staff can be more collaborative and innovative in an office environment. Not everyone wants to work from home, many people like the separation of work life and personal life. Working from home also won’t suit every employee or role, and it won’t work for every organisation. So, the office will likely never be obsolete but it’s important to recognise the benefits and changes technology has introduced to the way in which people can, and do, work.

 

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

It’s a matter of asking the right person the right questions.

Susanne FlahertyBy Susanne Flaherty, Government Selection Panel Consultant, Eden Ritchie Recruitment

Rather like how party goers ask a doctor at a Sunday BBQ for advice on a sore knee or chronic hiccups, the questions recruiters get at these events are about CVs that miss far more frequently than they hit and hints for the top 5 interview questions.

 

My top five responses always include that the staff on our Fasterr and IT desks are great at providing insights into the things they are looking for from CVs, and key experience and skills they are seeking from potential candidates. I overheard a conversation today where one of our awesome recruiters Jo, was talking to a candidate about the skills and experience to highlight in preparing an application for a role she was working. Similarly, Ben and Tiffany on the IT desk know exactly what they are seeking for their employer clients and how candidates can best present skills and experience to make it clear in a succinct and professional way. Working with a recruiter helps you get in front of employers and gets you insights into how to sell what you can do.

 

The other thing that I always say is that each employer is different and each role is different too, even if it is the same job advertised 12 months later. I recently worked with a panel who, due to unforeseen circumstances, were filling the same role we had worked on together to fill only 6 months earlier; same role description, completely different employment context with the team 6 months further into a major organisational change.

 

The key is to ask questions of the contact person or if there is no contact person ask around and look on the net for the organisations wider priorities, the statements and commitments they make their customers and clients and the language they use to describe their environmental and social context.

 

Don’t turn up at the interview without knowing the type of person being sought for the role or what the priorities for the first three months will be. Make sure you try your best to know that before you start typing.  Tailor your application to that role and make sure you reference what you found out. I read a lot of awesome lists of great stuff people have done but few awesome written applications that describe the great stuff the applicant is going to do for the potential employer.

 

Eden Ritchie Recruitment can help you many ways from getting great candidates in front of terrific employers to working with you one to one on your interview style and approach to writing your CV and your application.

 

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

How do you know when the time is right?

By Justine Eden, Director, Eden Ritchie Recruitment 

Justine Eden

Justine Eden

Is this you?

You are comfortable and happy in your role but you have aspirations.

You see your dream opportunity advertised.

The timing isn’t quite right.

You weren’t prepared to change right now and thought you might have another 6-12 months to consolidate in your current role.

You feel that you still have a few key things you want to deliver on before you move to a new role.

 

Then keep this in mind…..

We don’t get to control when things happen, but we get to control how we respond.

You don’t want to have regrets or wonder what could have been.

There will always be things to do in your current role.

You will often think you don’t quite measure up right now, that you are not yet fully formed in relation to the demands of this new role.

What do you have to lose (apart from time) by applying?

 

I wasn’t ready at 27 to start my own business, I had very different plans to travel and work overseas for a few years. When the opportunity presented to launch Eden Ritchie Recruitment, I took it and it changed the course of where my life could have gone. I don’t have any regrets, it has never been an easy path and there have been, and continue to be, plenty of challenges and opportunities.

 

We have to remain open, flexible, responsive or we risk stagnation. When opportunities present, we need to take a calculated “risk” and put ourselves out there. This can sometimes mean failure or rejection and that is never easy. So, there may never be “the right time” but what you can ensure is that you are a worthy contender.

 

Put your best forward – write the best possible application that you can. Constantly seek out learning and development, professionally and personally. Leverage your mentors and constantly seek their advice. Make yourself relevant not redundant and be able to articulate your vision, your fit, your values, your achievements in relation to this new opportunity. Ultimately be brave and embrace any learnings that come your way and apply for any role aligned with your experience and capabilities, that genuinely takes your interest, that both scares and excites you.

Justine.

You can contact Eden Ritchie Recruitment via our website and follow us on LinkedIn and Twitter.

 

Have you considered temp work?

By Jo Campbell, Recruitment Consultant, Eden Ritchie Recruitment 

Jo Campbell

Jo Campbell

Temporary and contracting roles can be an easy entry point into an organisation that you have been waiting to get into, the application process can be less complex and be so much FastERR!  In some cases, you can be talking with one of our recruiters one day and starting your assignment the next.

 

Here are a few great reasons to consider temp or contract work for your next career move.

 

  • Temporary work can allow you the flexibility to work around your planned holidays or time to follow your own personal pursuits, like study or family. You can control how much work you take on and when.  This can be an enticing benefit and something that keeps people temping for long spans of time.

 

  • A convenient way to fill a gap between permanent positions can be with a temporary role. It is easier to show a potential employer your willingness to take on a smaller assignment than to explain a break in employment.  In addition, a smaller contract can really be a great way to earn income while deciding on your next role.

 

  • Build your skills in areas that give you that competitive edge with temp work. It is a smart and focussed way to increase your set of experiences.  You can build your resume across multiple roles and you will have a bank of demonstratable achievements to take into your next job interview.  You will be able to show your next employer your initiative and drive and prove how adaptable and flexible you are.

 

  • While on your temp assignment you will have the ability to make connections in an organisation or industry that may otherwise be difficult to break into. You can establish friendships, share information and ideas, demonstrate your skills to colleagues and learn from others.  If you make an effort to interact and make contacts, while working in your temp assignment, you will open the door to more opportunities in the future.

 

  • Temp work can see you earning a competitive salary, as you are being compensated for missing out on benefits like sick leave and holiday pay. However, if you work smart and your skills are in demand you can really profit from the increased pay rate.

 

  • You get to try an industry, job or organisation before you lock in, making it easier to decide what your next career move may be. Successfully completing a temp assignment and leaving a good impression, will help you to be more easily placed on your next assignment and if you are a good fit for the organisation, your temp work may just turn into an offer of a permanent position.

 

Did you know that temporary roles or contracting work can cover everything from administrative work, to policy, project, accounting or IT?

 

If you are interested in becoming a contractor and taking on temporary work, the FastERR team at Eden Ritchie are here to help.  Send your resume to jobs@fastERR and you’ve made your first move toward a rewarding next step.

 

You can contact Eden Ritchie Recruitment via our website and follow us on LinkedIn and Twitter.

 

Failure is not an option….

By Justine Eden, Director, Eden Ritchie Recruitment 

Justine Eden

Justine Eden

An article in the AFR (Friday 10 May 2019) attributed to the Financial Times titled “What happens when it all goes wrong” got me thinking. The article, in essence, was about entrepreneurs and failure; mental health and how often when a venture “fails”, most are reluctant to talk about it.

 

In my opinion, it’s good to rip the lid off this and get real, to have more honest conversations about starting, running and maintaining a venture. In our heavily saturated FOMO social media world, and particularly from a business perspective, we hear a lot about the rapid growth-er’s, the big earners, the deal makers, the stars….

 

I personally don’t want to hear sordid details in the media about the rapid fall from grace of certain senior executives, often publicly shamed and forever associated (sometimes legitimately, sometimes not) for making poorly informed decisions. Whilst to an extent we can all learn from these “mistakes” it’s often a sensationalised, one sided story.

 

Back to the article. Statements such as – “it is all consuming”, “it takes over your life”, “people feel they have to put on a front” were only a few that resonated with me. Whether you are launching a business or building a career there will be constant challenges and setbacks, along with some degree of what you define as success.

 

Part of the role of a recruiter is to tell applicants they were unsuccessful in their application for a career opportunity. My experience in doing this has shown me that some take this feedback better than others. Some use it as a learning and development opportunity, some take it personally, I guess it can also depend a bit on context.

 

Being adaptable, dusting yourself off, surrounding yourself with the very best support and your ultimate motivation for what you are doing – aside from purely financial returns, were highlighted in this article as key factors to ensuring you keep punching. Taking a setback for just what it is – a moment in time, a learning opportunity, another chance to practice your resilience and a time to phone a friend for a pep talk. Keep punching.

Justine.

You can contact Eden Ritchie Recruitment via our website and follow us on LinkedIn and Twitter.

 

A Quick Reference Guide to Project Management

By Ben Wright, IT Senior Recruitment Consultant, Eden Ritchie Recruitment

Eden Riochie0081

Working in IT, we are exposed to a number of Project Management methodologies, which at times can be a little daunting understanding the difference. There are so many methodologies in the industry today, each with their own set of rules and processes. So, which one should you choose?

Below are the Top 5 methodologies, we see used by our clients today:

  • Agile – a methodology used in software development, using short cycles of work that allow for rapid production and constant revisions if required. This encourages both developers and business people to work together throughout the entire project.
  • Waterfall – a methodology made up of cascading steps, hence the name. Waterfall is made up of 6 different processes; requirements, analysis, design, coding, testing and operations.  This methodology allows for early design changes and is suited to a milestone focused development environment.
  • Prince2 –  an acronym which stands for PRojects IN Controlled Environments. This framework requires projects to have an organised start, middle and end. This allows for better control of resources and better business and project risk management.
  • PMBOK – deals with the project management lifecycle from start to finish. It describes 47 processes that managers would typically undertake when tackling a project and organises them into 5 groups of processes; project initiation, project planning process, project execution process, project control process and project closure process.
  • Scrum – one of the most popular agile frameworks in use today. Scrum refers to brief meetings where team members come together to talk about their successes and what the next steps are. Scrum follows a “do, check and adapt” principle.

In addition to the above methodologies, we are starting to see an increase in the following:

  • Kanban – in Japanese, the word “Kan” means “visual” and “ban” means “card”. This visual system manages work as it moves through a process. Kanban follows a set of principles and practices for managing and improving the flow of work. It promotes gradual improvements to an organisations processes.
  • Scrumban – a hybrid of Scrum and Kanban, Scrumban provides the structure of Scrum with the flexibility and visualisation of Kanban, which makes this methodology a highly versatile approach to workflow management.
  • Lean – a popular approach to streamlining both manufacturing and services processes through eliminating waste while delivering value to customers. A lean culture is based on continuous improvement.
  • XP – another agile project management frameworks used in software development. XP advocates frequent releases, iterative development and a high level of customer involvement. XP is very similar to Scrum, but with an added layer of coding best practices.

One thing to keep in mind, while there are a number of methodologies to choose from, there is no such thing as the “right” one.  Different projects benefit from different elements of each and quite often a hybrid of multiple methodologies are used to manage a Project.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

The Basic Art of a Good Resume

By Rachael Peters, Recruitment Consultant, Eden Ritchie RecruitmentRachael Peters

It didn’t seem that long ago when I decided to change career paths and it came time to update my resume. I spent so much time on the layout – the font, the font size, bold, underline – the list goes on … It took days to get it just right. Unfortunately for me, although it looked great, it was so generic, and it didn’t really specify any of my skills or stand out in a crowd!!

Being a newbie to the recruitment industry, I now understand that most employers and recruiters are looking for specific skills to fill a role, and often receive hundreds of applications for one job. We all have our strengths and capabilities but how you put that down on paper is imperative on how you will succeed. When applying for your dream job, you don’t want your resume to be lost in a sea of applications because it is too long, too short or just boring.

Try to keep your resume to two to three pages and focus on your key selling points – it’s a career marketing tool, not an autobiography. Because we live in a fast-paced world with tight deadlines,  hiring managers and recruiters may give your resume a 6 second glance before making the decision of whether or not you go on the maybe pile. Your short story should capture attention and leave the reader wanting more! (That being said, a more substantial resume would be expected for senior level positions or those from technical or academic backgrounds)

The first page should always be a career summary section, to define you as a professional and cover areas most relevant to your career level and job target. A career summary should provide a brief, but detailed version of your qualifications, experience and what you can bring to the table with the use of keywords and skills to help categorise you as a stronger candidate.

Your resume should be visually appealing, uncluttered, and have substance. Use of bullet points is a great way to add emphasis, but limit them in some areas to increase impact, and make your position descriptions results-based rather than task based. This means write down what you achieved rather than what you did.

And finally – there is no need to include your home address, marital status, age or gender anymore, but always have a phone number and relevant email address. If you have an old email address that may look unprofessional, it may be time to set up a new one while job hunting!

Remember your resume is a marketing tool – First impressions begin with your resume, not at the interview door. A well written and presented resume can get you that interview, which could be the beginning of a brilliant new chapter …

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

Does a looming Election weigh on your mind…?

By Jane Harvey, Executive Search Specialist, Eden Ritchie RecruitmentJane Harvey

Don’t let fear of Election fallout stop you from making important decisions. It’s that time again in Australia and another Federal Election is looming.

If previous experience is anything to go by, we can’t help but fear the societal upheaval that can come, in a variety of ways, from such an event.

Many of us may have been considering making some life changing decisions.

New Job?  Decisions on who to hire or fire? New House?

These types of large decisions have been scientifically proven as being some of the most stressful experiences in life – actually ranking right up there with the death of a loved one.

Throw in a looming election, and the possible economic instability that can follow, and suddenly we might find ourselves a lot more wary about moving forward in making those decisions. Despite any previous feelings we might have had, that these choices could be a good idea.

Why? Because when it comes to elections, we are conditioned to know that this is a time of instability for our country.

We can see Reserve Bank interest rates rise and increased debt for our country, while countless amounts of money are wasted on advertising that show our politicians fighting like kindergarten children and backstabbing each other.

None of it provokes feelings of comfort and trust for us as citizens of Australia, in the people who are running our country

What can we do about this?

Is it really a good idea to hold off on our decision making, or to second guess a decision already made, simply because we are feeling nervous about what the future holds as a result of the election?

The answer is NO.

We need to keep moving forward with our lives. Despite what fears we may have about who will be running our country and what mistakes they might make while doing that.

Why?

Because despite the image projected by society that something like a Federal Election, and the results thereof, will have a massive impact on our lives, it’s not strictly accurate. When it comes right down to it, the main person you need to focus on, who has the greatest impact on your life, is YOU.

Forget the election and any impact it may have on the decision at hand, because it all starts and ends with you.

If you are considering a career change, a job change, you need to hire – or even fire an employee, the problem that is there … will still be there when the uncertainty is a distant memory. When it comes to decision making, stress and anger on any level are not going to assist you in making a good decision.

Whether the stress and fear about making your decision is coming from the concept of an upcoming election, or you desire to change jobs because you have a boss or workmate that you simply can not get along with, you must release it all in order to make a good decision.

If you make the decision to move jobs from the standpoint that you don’t like your current boss or a work colleague, you will likely find that even if you change jobs you will encounter the same problem in the next job.

So what is the answer, the key to all of it?

Do anything and everything you can to relax and feel good.

Then… stick with the decision, don’t second guess yourself, or worry that you have made the wrong choice. Stand by the decision you have made.

Know that no matter what comes, whether you agree with the government or not, everything will work out. If history is anything to go by, it will all change again in no time… and we will all go about our lives.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

Social Media and Social Screening

Kate copyBy Kate Broadley, Executive Manager Employee Selection Panel Assistance, Eden Ritchie Recruitment

Social media is a term for the online platforms that people use to connect with others, share media content, and form social networks. Some of the most popular platforms include Skype, Pinterest, Instagram, Tumblr, WhatsApp, Twitter, Facebook, YouTube, WhatsApp, YouTube, Viber, Snapchat, and Reddit. Social screening of these online platforms is now an increasingly crucial part of the recruitment and selection process, although data in relation to its actual use is almost nonexistent and it is certainly not something formally recognized, as part of organisational recruitment policy or procedures. But what we do know, is that what you post online stays there forever and is accessible by everyone.

So how can you ensure you have an appropriate social media footprint?

Firstly, do a Google search of your name and see if there is anything inappropriate associated with you. I decided to practice what I preach and did a Google search of my name – fortunately I have nothing inappropriate to report on – rather boring in fact. Apart from my LinkedIn and Facebook accounts which I expected, what I did find, were some articles about me as the mother of my son Jack Kibble, who was Runner Up on Junior Master Chef some 8 years ago, and a presentation I co-delivered at a conference some years ago, which I had forgotten about and most certainly don’t have a copy of – but I now know a copy is accessible on Google.  I then did a Google search of both my sons who are part of the (“Generation Y and The Millennial Generation”) who have a strong social media footprint, and while again there is nothing inappropriate (thank goodness) – there is a complete history of what they have achieved to date. In their cases, this social media presence may in fact be important and advantageous for their careers, however they still need to closely oversee the content of this wherever possible.

My boys have blocked me for years on their social media, so I have no idea what they post, but of course like any parent, as they were growing up, I have warned them about loading inappropriate content like embarrassing or provocative photos or videos of themselves on social media. Bottom line – if you don’t want your boss, work colleague or prospective employer to see it, don’t post it in the first place or if its already in the social media realm – remove it – it’s just that simple.

You can also change your privacy settings on your social media accounts and make sure it is personal to you and your friends and not the masses, something I would recommend doing, if you have not already done so. Remember your friends can still tag and copy photos that you thought were private and post to the public realm. Of course, there are privacy laws which cover the unauthorised publication of private material. Even so, once the information is posted, your reputation might not be recoverable, so be careful and think twice before sharing anything in the digital sphere. Bottom line, if you wouldn’t share it face to face don’t share it digitally.

So, the message is simple, be careful what you post, manage who has access to your posts and review your social media history and make sure it is representing the person you want to be portrayed as in the public realm. Remember social media can enhance your status in the market but equally it can be “an albatross around one’s neck”.

Best wishes, Kate

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

The Importance of Reference Checking!

Kate copyBy Kate Broadley, Executive Manager Employee Selection Panel Assistance, Eden Ritchie Recruitment

Reference checking can be viewed as a mere formality, after all, the logic goes: Any references supplied by a candidate likely will give only glowing reviews. Wrong, reference checking is a vital part of the recruitment process that is designed to safeguard prospective employers from the risk of appointing a “bad egg”.  In my experience reference checks are a critical part of a quality recruitment process and should not be viewed as a tedious administrative function.  Bottom line – wrong hires can cost time, effort and money.

The reference check provides an opportunity to validate the client’s rationale to hire a candidate and check the validity of the claim’s the candidate has made as part of the selection process. In my experience this can be all about asking the referee the right questions – for example ensuring you ask questions aligned to the role description and/or selection criteria will help determine if the candidate will be a good fit with organisation and validate their technical suitability to the role.

Recently I have had a number of experiences while working with my clients, where the reference check has been instrumental in isolating issues that had not been identified in either the application, CV or interview process. Adopting a robust approach is the only way to ensure the skills and experience expressed by a candidate are legitimate.

References can also value add in terms of providing insights in relation to the candidate’s strengths and weakness, which can help clients with the on-boarding and professional development of new recruits, or even assist in determining the composition of the overall team, through matching different personalities and skill sets.

No one wants to be responsible for the wrong hire, so don’t shortcut your recruitment process, make sure a variety of recruitment tools have been utilised, with the final validation being a robust reference check.

Best wishes, Kate

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

Happy 23rd Birthday ERR!

By Justine Eden, Director, Eden Ritchie Recruitment 

Justine Eden

Justine Eden

23 years, who would have thought?! Not me that’s for sure. Back when we created ERR we intended to exit after 10 years. So, what happened? Possibly a combination of things? Life seems to fly past the older you get and between work and outside of work it gets a bit all consuming. Saying that I am a bit of a planner (read between that line – perfectionist!) so it hasn’t all been by chance.

Ironically, spending most of my days counselling others about making an optimally timed career change, I myself have been within the same industry, role and organisation for a very long time. As I have written before, running my own business has kept me challenged, and that’s one way of describing it – one big and constant challenge.  Likewise recruiting affords an opportunity to look into such a range of organisations and teams and even though functionally it is much the same, the people element always provides new insights, learnings and challenges.

Afforded with the opportunity to be both a business owner and recruiter has been a good combination for keeping me charged and interested. As I write this we celebrate 23 years in business and the central message for me is all about change. Never easy, change challenges us to be different, open our minds and take ourselves out of our comfort zone.

There are still many things I would love to change. Including but not limited to – the way we select and assess people for roles, the application process, the feedback process, the stock standard resume, the application letter, the lack of risk taking in selection and the perceived need for a direct match, such as needing prior industry experience. More hiring decisions factoring in values and behaviours, rather than just selecting for pure technical fit. Discounting people over a certain age. Paying people different amounts for doing the same work. The reactive nature of many organisations and the lack of real workforce planning. Thinking people have to be sitting at a desk to be productive, rather than measuring actual outcomes and effectiveness. The reliance on outdated industries for economic growth and the need for a greater emphasis on creativity and innovation. Over regulation, scapegoating and the lack of support from institutions for new and emerging local businesses. The great need for inspirational, brave and authentic leaders both in the corporate and political spheres.

In our 23rd year I predict more of the same, but also some change – in whatever form that might take. Because change drives opportunity and I am totally up for that!

Justine.

You can contact Eden Ritchie Recruitment via our website and follow us on LinkedIn and Twitter.

 

New Year New Start? How to source your next role!

By Nigel Baker, Group Manager, Business Development

Eden Ritchie Recruitment

Nigel Baker 0117 2

At this time of year many people are reassessing their current roles and organisations, many of you will make the decision to look for other opportunities.  The job market in Brisbane is buoyant so why not? Whilst a lot of commentary in January is around how to assess what you have and what you are looking for, I thought I would try to explain what I see as the two main approaches to securing your next role and some pros and cons.

Traditional Job Ads

You will find these in abundance on LinkedIn, Seek, Facebook and company websites etc. and they are undoubtedly a great source of information and very specific which is great. However, the issue is that everyone else who is looking for a new role also has easy access to the information and this is where the major issues start. It is not unusual for a job ad to attract 100+ applications. In general people are optimistic and positive and if they see a role they like the sound of they will convince themselves that it is the perfect fit. My experience is that people will apply for a role if they meet 60% of the criteria, it is also my experience that you will only be successful in gaining an interview if you meet at least 85% of the criteria. Don’t forget you could be up against 100 other applicants.

Traditional job ads are also a great way to see which organisations are growing or investing in projects. If this is the case and you do not see a role suited to you, reach out to people you may be connected to in the organisation and see if their growth plans include your area of expertise.  Which brings me to…..

Networking

I know this is a confronting term to a lot of people and to the majority of us, not something that comes naturally. However, some of the less daunting things I would put under this category are; renew connections with ex colleagues, utilise LinkedIn, meet with a few recruiters, speak to friends and family and approach companies directly.

The major advantages to this approach are that you will be in the minority of people prepared to put themselves out there, you will uncover roles that are not yet advertised, you will be speaking to people in person and not relying on your resume, you will be speaking about deliverables and not a wish list from a position description, and most importantly you will not be in a tick box exercise with 100+ other applicants.  The main difficulty with this approach is that it is time consuming and more difficult than simply looking through a job board but the rewards far outweigh the effort.

Realistically your search will probably comprise of a mixture of both approaches however, be mindful of what you are spending most of your time on and what is most likely to reap rewards.  Maybe analyse your career and write down how you gained each role (I have done this below) and see what has been successful in the past.  Good Luck

  • 1st Recruitment role out of University – Networking – Friend of a Friend
  • CarlsbergTetley Brewing – Networking – Recruitment Consultant
  • United Biscuits – Networking – Friend I played Cricket with recommended me
  • Sniper Solutions – Networking – Friend I knew from the UK
  • Mercuri Urval – Networking – A friend worked there
  • Arete – Networking – A professional contact recommended me
  • Eden Ritchie – Traditional Job Ad – Seek

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

 

How to fit in with a close-knit team!

By Michele CameronMichele Cameron 0246 2

IT/ICT Senior Recruitment Consultant, Eden Ritchie Recruitment

It can feel like high school all over again when you step into a new job and you are part of a small team who knows each other very well on a personal level as well as operating like an efficient work machine bouncing ideas and working through processes quickly!  All you can do is smile and not feel insecure as you learn your role, procedures and find your place in the team.

As a manager, bringing in new faces and personalities into a team environment can be difficult when the group has an established dynamic. But don’t worry, there are things you can do to make sure all of your employees, new and old, feel at home when they come in to work.

Here are my top tips:

1.    Hire for fit – Bringing on someone new is easier by hiring for both skill and fit during the recruiting process. Keep your culture and the personalities of your team front of mind as you write job posts and ask questions during the interview process. Also consider panel interview sessions consisting of other leaders on your team. They can be big help when pinpointing candidates who are a great fit.

2.    Social side – As part of the final stage of selection invite the interviewee to meet a few members of the team for a coffee or after work drink. It’s an opportunity to meet in a less formal environment and hopefully you’ll see more of their personality in a relaxed environment.

3.    Make time for introductions – Make the new hired candidate welcomed by taking time at the start of the day to introduce new employees to each member of your staff individually. Give them enough time for people to match names with faces and possibly find a point of connection. This is a great gesture that can help set the tone when someone new comes on board.

4.    Assign a buddy – Paring new hires with more experienced employees can help a new hire navigate through the work environment. It can help a new employee feel valued, less isolated and to help them through the probation period.

Remember that it always takes time to integrate someone into the rhythms of a new workplace. But it never hurts to make the extra effort to help someone feel welcomed.

If you’re the new starter – here are a few self-care tips:

  • Be patient and kind to yourself, it takes time to develop relationships
  • Keep realistic expectations – remember you’re new, learning and you can’t know everything straight away
  • Work to add value to the team and show the right attributes that you’re a team player
  • Check in for constructive feedback from senior peers and your manager

I wish you all the best!

Contact us on (07) 3230 0033 to arrange a time to come in and meet us and discuss how we can be of assistance.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter or call on +61 7 3230 0033.

 

 

 

Permanent -v- Contract roles?

Andrea James copyBy Andrea James, Recruitment Consultant, FastERR team, Eden Ritchie Recruitment

As we progress through our career, we begin to understand it’s all about the opportunities that present themselves and the decisions we make along the way.  A common choice I see people having to make is the cross-road of “Permanent -v- Contract roles” … and I am asked which is better?

Ultimately the decision is what is better for you and what you are comfortable with. Some people prefer permanent roles as they feel they have more security and the other benefits such as annual, personal and long service leave whilst having a role you feel is “yours”.

As for contracting, well on a personal note, I was engaged as a contractor for over seven years and it was a great experience. I was often asked along the way “why don’t you just look for a permanent role?“  Whilst to most people this question would make sense, for me and at that period of my life contracting was perfect for me, and if I had not made the decision to contract I would not have the experience I now have across so many departments and roles.

Here is what I found when contracting:

  • You are in charge of your opportunities – as a contractor you get to decide what roles you wish to take and can have more control in the path your career takes.
  • The higher rate of pay – As a contractor you do not accumulate leave or have the permanency, however you are on a higher rate to compensate this and in most instances this rate is higher than if you factored in the same role with permanent pay and spread your salary across when you took leave.
  • Contracting is about being adaptable to your environment – As you are placed in different contracts, each environment is different. You need to be adaptable to your environment including different team sizes, personalities and drivers within that department and role. Within those departments there is also different policies and procedures and it is expected you have an understanding of these or know where to find them so you can align to them.
  • Open opportunities while you are on your contract – So many opportunities can arise while you are on a contract if you make a positive impact including permanent opportunities, extensions to your contract or being offered another contract within a different department. This can be of great benefit as long you honour your commitments to build the trust factor.
  • Adding to your experience – As a contractor, you will experience something different in each role. Different processes, systems, duties and through this you are also broadening your experience within each role. Be a sponge and soak it up.
  • You have more flexibility in your life – Would you like to take a month off to focus on the family or study? Would you prefer to work three days a week instead of five?  With contract roles you are able to tailor your life to the roles you accept bringing more flexibility to your life.

With these benefits, you may want to consider if contracting will work for you and your lifestyle. The only thing I will say is that as with anything, reputation builds trust so make sure you follow through with your assignments and give great customer service and build a reputable personal brand with employers.

If you are interested in contracting, then contact Eden Ritchie Recruitment on 07 3230 0033 or visit our website, LinkedIn and Twitter.

But I ….

Susanne FlahertyBy Susanne Flaherty, Government Selection Panel Consultant, Eden Ritchie Recruitment

Selling yourself to the employer is the name of the game right?

Obviously the point of applying for roles and going to interviews is to sell yourself, your skills and background to the employer. Similarly employers are wanting to sell their business, their opportunities and the benefits of employment with them to the right candidate.  From an employer’s perspective it is frustrating how frequently the right employer and the right candidate are not face to face in the same discussion.

Interviews with candidates with the wrong skills sets and background for the role at hand are pretty horrendous places to be. Candidates in the wrong seat at the wrong table typically are not able to answer the questions and the employer is not able to get the information they need to make an informed decision.

These are my current tips for applying for any role:

  • Apply for roles that are consistent with your skill set and background. If you are looking for a career change, plan it; do some study, look for entry level roles or roles that combine your existing skill set and new ones you are looking to develop. Look for opportunities to cross over into new fields taking some of your skills and hard work with you.
  • Always research the company, ask around and see if anyone in your network has experience with them. Search up the role title too, this can bring up ideas about the things you might need to consider when applying.
  • Always try to speak to a contact person. This is pretty tricky sometimes, but do your best. Plan your questions ahead of time and make sure you are not asking for information you should have read from the job posting or the career page of the website. Practice your phone call out loud to yourself beforehand or better, practice with a friend.
  • Be selective – this is really important. It wastes your time and the employers time if you are trying to sell something that they are not buying. There may be a role you are interested in and it’s a stretch for your skills and background. Approach asking about these roles from a developmental perspective, try to speak to someone about it, ask them what they would see as the ideal candidate and skill set.

It does happen that employers will be so impressed at interview that they offer the job to someone who has a totally different skill set from the one they set out to find. Realistically though, this is more likely to happen in the movies or to the friend of a friend of a friend. When it’s you, think through and plan your approach, remember the employer’s time is valuable and so is yours. People land amazing jobs, including the job of their dreams every day. Plan your approach, think about what you are selling, research options and don’t just wait for job ads.

Eden Ritchie Recruitment can help with roles in a number of amazing fields including IT and Government. Sharpen up your CV, plan your approach and find the right buyer.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

How to set a career goal for the New Year!

Tiffany Kamo 0060 2By Tiffany Kamo, IT Recruitment Resourcer

Eden Ritchie Recruitment

Well, the end of the year is near and a new one is right around the corner! Here are some top tips on how to set a career goal moving into 2019.

Evaluation of the past, present and future

Evaluate where you have been, what you most want to do and think about where you can do it.

What were your goals in 2018? How close did you come to meeting them? If you met them, do you think there was any specific method that assisted to meet this goal? If not – how close did you come, and what would you change?

The more carefully you think through where you’ve been, the easier it is to identify obstacles and opportunities to assist in moving forward.

SMART Goal Setting method

When setting your career goal for 2019, use the SMART criteria to assist in making measurable career goals. A SMART goal is one that is:

  • Specific – Goal objectives should address the five W’s… who, what, when, where, and why. It should be precise, simplistically-written and easy to understand.
  • Measurable – The success toward meeting the goal can be measured – how will you know when you have met this goal?
  • Achievable – The goal should challenge you slightly but still be reachable with consideration to your skills and abilities.
  • Relevant – Align the goal with your current tasks. Give yourself the chance to succeed by setting goals you have the ability to accomplish.
  • Time based – Goal objectives should identify a definite target date for completion and/or frequencies for specific action steps that are important for achieving the goal.

What next?

Contact us on (07) 3230 0033 to arrange a time to come in and meet us and discuss how we can be of assistance to help you achieve your career goals in 2019!

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

Effective Recruitment & Selection

Kate copyBy Kate Broadley, Executive Manager Employee Selection Panel Assistance, Eden Ritchie Recruitment

 

Your employees are your most valuable asset, they are also your greatest cost, so it’s important to hire the right people. So why then do employers have so many difficulties recruiting staff. Employing the wrong person for a role is not only time consuming but will affect morale and productivity and is a costly mistake to make.

Before determining who to attract and select for the role, it is essential that you have a clear idea about what the job requires and the attributes of the person needed. Some people look for the ‘best fit’, the individual who will aspire to the culture of that organisation and one who will understand the needs of the business. Traditionally, job descriptions have been devised to enable the organisation to effectively decide what skills are needed to fill the position. By doing this, the candidate has some knowledge of the type of role they will undertake and from this will enhance job performance as clear ground rules have been set from the beginning. Conversely, the lack of a competent job description will in effect, attract the wrong candidates.

Some tips to adhere to when recruiting include:

  • Develop and design a proper job description, listing the actual skills needed.
  • Design an advertisement that outlines what you are looking for and what the job will entail. You get much better results, if you advertise specific criteria that are relevant to the job. Include all necessary skills, and a list of desired skills that are not necessary but that would enhance the candidate’s chances of success. If you fail to do this, you might end up with a low-quality pool of candidates and limited choices to fill the position.
  • Select the interview panel carefully – make sure they understand the role, their responsibilities and are provided with the skills to participate fully. In my opinion further training should be provided to panel members to ensure this.
  • Fully prepare for the interview, as it provides a vital opportunity to focus on what candidates can offer your organisation. The interview process is an opportunity to express your vision, goals and needs and it is vital that the interview elicits responses from applicants that can be measured against your expectations for the position. If you don’t use the interview to effectively eliminate applicants who don’t fit into your culture, you might find yourself dealing with turnover, confusion and disgruntled employees.
  • When you choose, a candidate based upon the qualifications demonstrated in the resume, the interview, employment history and background check, you will land the best fit for the position. Base your decisions upon specific evidence rather than any gut instincts. If you hire people who can do the job instead of people you merely like, you will have higher productivity and quality in your products or services.

When you effectively recruit, and select the right employee, there is a domino effect. Your new hire will do their job well, employees will see that you make wise decisions. You will gain respect from your workforce, which in turn results in higher productivity. Seems to be a win win from where I stand !

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

The importance of adaptability and resilience!

By Satia MarshSatia Marsh

Recruitment Consultant, Eden Ritchie Recruitment

When I look back over my 12-year career I think it is comprised of three significant stages:

  • Leaving university and entering the job market.
  • Progressing in my career and starting to understand what I really want from my career.
  • Starting a young family and how to balance sometimes conflicting priorities.

Speaking to other people, it was interesting to discover a lot of people share very similar experiences.

From the time of finishing my Business and Marketing Bachelor’s degree and entering the workforce (which is a huge learning curve in itself) I have come to realise that in each of my roles (even if based on a similar foundation to the previous), I found that I needed to develop a slightly different set of skills. Whilst each role gave me great insight into the different sectors I realised the importance of having a broad skill set that is required to function effectively in any role. In addition to experience and academic training I believe that some key personal attributes are just as important if you want to succeed in any job. Some of the most important attributes are:

  • Effective oral and written communication – to internal and external stakeholders at all levels throughout an organisation.
  • Tenacity and building your resilience – Never giving up when you are faced with a challenging situation, regardless of what that might be. Examples are multiple demands and priorities, challenging tasks, overcoming sales objections, stressful situations or conflict of any sort.
  • Flexibility – Hit the ground running in new sectors or new job roles e.g. the ability to adapt quickly and effectively to different working cultures and environments e.g. type and size of business, management and team structures.

The skills I have learnt have helped me to progress into the third stage of my working life. Becoming a recruiter in the past 12 months was the next critical change in my career. Thanks to a previous employer and mentor, I had a great introduction into the recruitment industry.

It has been an interesting journey so far and it is exciting to find out that I can follow a career where I am able to do the three things I am most passionate about – Human resource management, client relationship management and business. That said, I get the most satisfaction when I can matchmake businesses with candidates. The ultimate thing for me is to help people achieve their personal and business goals.

In summary, the critical factors are the importance of being adaptable and resilient. As the world continues to change due to technology evolution, economic factors and personal/life commitments the key to survival in the job market is your ability to adapt to change.

Satia

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

 

Interviews – Do we love or hate them?

By Helen Chard Helen Chard 0266 1

Recruitment Consultant, Eden Ritchie Recruitment

INTERVIEWS – either a punishment or a pleasure!  Whilst some people thrive and excel at interviews, many of us – including myself would rather just skip this process because we shy away or find it difficult to sell ourselves (much easier to sell ice to Eskimos!).

During my recruitment career I have spent many hours coaching candidates on interview techniques, and yet for some reason it can all fall out the window at the interview stage. Be it the answers fly away, getting tongue tied, our mouths running away or plain and simple – not being able to think of the answers or responses or not being prepared.  I would recommend knowing your CV inside and out and how you could apply your experience to any answer and researching some commonly asked interview questions such as:

1. Can you tell me a little about yourself?

This question seems simple but it’s crucial. Think about your career as a synopsis of how you would want someone to describe you in a positive way. Start off with the 2-3 specific accomplishments or experiences that you most want the interviewer to know about, then wrap up talking about how that prior experience has positioned you for this specific role.

2. How did you hear about the position?

A perfect opportunity to stand out and show your passion for and connection to the company. Whatever way you found out about it, the company will want to know, it shows that their marketing team are actually doing their job.

3. What do you know about the company?

Any candidate can read and regurgitate the company’s home page. So, when interviewers ask this, they aren’t necessarily trying to gauge whether you understand the mission—they want to know whether you care about it. Start with one line that shows you understand the company’s goals, using a couple of key words and phrases from the website, but then go on to make it personal. Say, “I’m personally drawn to this area because…” or “I really believe in this approach because…” and share a personal example or two.

4. Why do you want this job?

Again, companies want to hire people who are passionate about the job, so you should have a great answer about why you want the position. (And if you don’t? You probably should apply elsewhere.) First, identify a couple of key factors that make the role a great fit for you (e.g., “I love customer support because I love the constant human interaction and the satisfaction that comes from helping someone solve a problem”), then share why you love the company (e.g., “I’ve always been passionate about education, and what your mission is, I would like the opportunity to be a part of this”).

5. Why should we hire you?

This interview question seems forward (not to mention intimidating!), but if you’re asked it, you’re in luck: There’s no better setup for you to sell yourself and your skills to the hiring manager.  This gives you the opportunity to sell yourself without pressure. Make sure your answers cover the following 3 factors:

  • Transferrable skills that enable you to do the role
  • That you can deliver great results – examples from previous roles will be required
  • Team and culture – previous experiences.

6. What are your professional strengths?

You will need to think about this prior to the interview. What would someone say about you in your previous roles? What and how did you do your job successfully which was memorable and relevant to the role you are being interviewed for – for example, instead of “people skills,” choose “persuasive communication” or “relationship building”. Then, follow up with an example of how you’ve demonstrated these traits in a professional setting.

7. What do you consider to be your weaknesses?

They are not looking at the weakness as a flaw in you and whether you are capable of succeeding in the role, rather it’s about gauging your self-awareness and honesty. The majority of us find it is easier to recognise our weaknesses rather than our strengths!  Turn the question around – recognise it and explain how you are working to turn this around for example: Public speaking – and that you have now volunteered to run meetings to “feeling the fear and doing it” or “turning the weakness into a strength”.

8. What is your greatest professional achievement?

I always tell my candidates to use the S-T-A-R method, this enables you to stay on track with the answer and not go off on a tangent.  REMEMBER we start to switch off after 3 minutes of listening to someone talking if they start to ramble. SHORT and SWEET is always best, the STAR method is easy to remember and use.

S = Situation

T= Task

A= Action

R = Result

For example: “In my last job as a junior analyst, it was my role to manage the invoicing process”) but spend the bulk of your time describing what you actually did (the action) and what you achieved (the result). For example, “In one month, I streamlined the process, which saved my group 10 man-hours each month and reduced errors on invoices by 25%.”

9. Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.

In asking this interview question, “your interviewer wants to get a sense of how you will respond to conflict”. Anyone can seem nice and pleasant in a job interview, but what will happen if you’re hired and then there is conflict with a co-worker?  Utilise the  S-T-A-R method, this will help you focus on how you handled a past situation professionally and productively, rather than emotionally.

10. Do you have any questions for us?

Please don’t say no! They may have gone through the company’s profile and background, talked about the role and the expectations, but use this opportunity to ask about their plans, what are the opportunities to grow within the company, what are the milestones and how are they measured? There are many questions to ask to show that you are interested in the role, google is your friend when thinking of anything that may not be answered during the interview process and will give you a clear picture of whether this will be the right role for you. REMEMBER this interview can be a two-way process.  DON’T ask about Holidays, salary and benefits during this time.

To close the job and to get a clearer idea if they are interested in you for the position – questions can be:   “Is there anything that has or hasn’t been clear that would prevent me getting the role?” – this can put them on the spot, but if there is a question lingering after you have left you may have lost a great opportunity.

“What is the next process?” – they will then let you know what to expect and when to hear from them, this also shows that you are interested in the role and if you are, let them know.

These questions can keep going – however when you start to utilise the questions and get familiar with yourself and your career, the questions will be easier to answer. Remember, just don’t jump on every question and if you are unsure, you are able to ask them to repeat the question, or breath and process the question so the answer comes out clearly.

One thing I always take with me to start the interview off is to ensure to give a firm handshake and acknowledge each interviewer. Remember they could be your future employer and first impressions DO count.

All I can say is: Good Luck and do your best.

Helen

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

Tear up the resume application process!

By Michele CameronMichele Cameron 0246 2

IT/ICT Recruitment Consultant, Eden Ritchie Recruitment

I’ve been reading articles saying that the resume will be dead in a few years. Hooray you cheer!!  There’s nothing more frustrating than having to keep re-writing or adapting your work experience every time you change roles or seek a new change.

The Future

1.   Video resumes – this is becoming a popular tool clients are slowly trialing or currently using. When you look at a traditional resume, there’s a clear disconnect between the job seeker and recruiter/reviewer. There’s no relationship that develops from a resume, no personality to consider and no obvious communication skills. It’s not until applicants reach the phone interview stage that the recruiter has an opportunity to truly get to know them and learn more about their qualifications. After all, some resumes can be vague.

2.   One page infographic – in the visual world of marketing an infographic makes it eye catching, with easily digestible key information. After all a recruiter/ reviewer will spend less than a minute scanning your application. It keeps it simple, punchy and highlights the key details without the fluff. But on the flip side, the information lacks the details and current recruitment systems prefer word documents to scan and search key words when job matching candidates.

3.   Online profiles (digital & personal brand profiling) – Clients and recruiters will search your online profiles, research your articles and written blogs, and compare your network/ connection reach. The best talent will be creating their brand value and attracting opportunities based on their perceived reputation.

4.   Data job matching – new forms of technology from social media, big data, and analytics are building and profiling candidate’s information and becoming better sophisticated matching/ sending job alerts to candidates. After all, would you prefer to apply for less roles which matched better to your skill set. The downside is you become stereotyped based on your experience and doesn’t work if you want a change of industry or career.

5.   Creating talent pools through social media – this is an interesting article about companies attracting new talent pools and making the candidate experience fun again through social media.  Here are two takeaway tips clients can implement: https://www.forbes.com/sites/jeannemeister/2012/07/23/the-death-of-the-resume-five-ways-to-re-imagine-recruiting/#4eb19c0978a9

a.   Make it fair for all to apply – let candidates share ideas and contributions rather than the standard, one-dimensional credentials presented on a resume as it reveals aptitude rather than education or experience.

b.   Give candidates a business challenge – bring ideas to solve a problem, create value through innovation.

As a recruiter, I hear too often the candidate’s pains of applying and your resume is sent to the big dark internet of abyss and then nothing. Technology is constantly evolving and we all need to be adapting, embracing and developing our digital brand value to attract the next opportunity. Ensure your professional LinkedIn profile, website or video sales pitch is attached to your resume to help personalize it. Don’t be stuck just relying on job boards and a standard resume as there’s a good chance it’ll be in the “no” pile.

All the best!

 

 

 

Can I find you??

By Jane Harvey, Executive Search Specialist

Eden Ritchie Recruitment Jane Harvey 0181 2

Having worked in the white-collar/professional and Executive recruitment space for over 22 years I have seen a great deal of change within the industry in this time. I have seen many attempts for the ‘recruiter’ to be replaced by technology and I must say, I think that the job will continue to evolve, but I don’t think the recruiter (the person) will ever be completely superseded. While technology has the ability to store and sift through resumes based on desired skills, they alone cannot make final judgment calls about candidates.

One big change I have noticed, even championed, has been the shift from the old ‘post and pray’ methodology (where a role comes in, it is advertised and then we wait with fingers crossed for the perfect person to apply) to a more refined and much more precise method of going out and looking for the perfect candidate for a particular role …. matching actual skills and experience to a client’s needs … tapping into a completely passive audience as well as the more active job seekers. And I have seen this work … well!

BUT how easily can you be found?? Are you the perfect candidate?? Are you highly visible or invisible??

It is therefore important for a passive or active job seeker to understand some of the other ways recruiters search and how you can be ‘found’ for your perfect job without the slightest need to apply for an advertised position or trawl through countless job sites!

Along came professional networking sites such as LinkedIn which become your evolving electronic employment profile and assists Recruiters to find candidates who would otherwise be near impossible to find because they aren’t actively looking to change jobs.

So, make sure your networking profiles accurately represent what you’re looking for, what you have done, your achievements and even what people have to say about you. Make sure you have key words in your CV or profile that will draw the right people to ‘find’ YOU.  Update your profile – even if you are not looking for a job right now, as it is a great tool for keeping in touch and growing your professional networks — and there is always a chance that you will ‘be found’ for your perfect role… your perfect next step – and you may not even realise you were looking for it!

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

 

Stuck in the Middle

By Nigel Baker, Group Manager, Business Development

Eden Ritchie Recruitment

Nigel Baker 0117 2

My role is essentially that of the ‘middle man’. It is a role that I genuinely enjoy and a skill which is becoming more desirable across many industries, in many organisations.  When a new recruitment process starts we are looking for the skills that are not in the position description that will make the successful candidate stand out from the crowd, more often than not we hear phrases such as “strong stakeholder management/engagement”, “ability to translate technical requirements for the business”, “ability to manage change”, “build a roadmap and take people on the journey”…. You get the idea.

Managing the disparity and frustrations between the client and the candidate is the most difficult and often most enjoyable aspect of my role. Here are five of the most common themes we deal with on a day-to-day basis:

  1. Rates of pay
    1. Employers will often come with a budget that is not realistic for the level of skills and experience they are looking for.
    2. Candidates will have an expectation/salary level that is absolutely right for their level of experience, however they are probably over qualified for the role on offer. Yes, you may be better than the person they employ but the employer has to be commercial.
  2. Permanent vs Contract
    1. The general belief in candidates is that there is less and less differentiation between the two and, less value is placed on the traditional ‘benefits’ of sick pay, holiday pay, long service leave etc.
    2. Employers often do not think that they are competing for talent with the contracting market. For the above reasons they are….the two markets are merging.
  3. Competing timeframes
    1. Interview processes taking too long.
    2. Candidates are taking alternative offers.
    3. Notice periods are too long.
    4. Probity checks adding 2-6 weeks onto the recruitment process.
  4. Wish list position descriptions
    1. Employers often have position descriptions that cover multiple roles, therefore they list everything that needs to be covered in all the roles.
    2. Position descriptions often focus on skills/qualifications rather than deliverables.
  5. The interview was for a different role than advertised
    1. Candidates often complain that the interview was not relevant for the role that was originally advertised, and clients will often decide that a candidate is no longer suitable because their expectations changed mid-way through the process.
    2. Clients do allow the interview process to define the final role and responsibilities based on the people they meet and expect candidates to be flexible.

Often it is not black or white, there is no right or wrong, we are dealing with people and emotions. Decisions are sometimes made on pure speculation about something that is very subjective. This is why recruitment and the recruitment process is one of the most frustrating and satisfying challenges, often at the same time, no matter if you are the employer, candidate or recruiter.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

 

Happy Birthday! ERR turns 22 years old …

By Justine EdenJustine Eden

This week Eden Ritchie Recruitment celebrates 22 years in operation. Reflecting back on the journey – we and the business have changed and experienced so much. It’s a great time to be in recruitment right now, we can’t keep up with demand, and that is business wide across all of our divisions.

Recruitment is one of the leading economic indicators – it rises and sinks and can turn with rapid momentum. At the moment we enjoy the up-swing; how long will that last? You would need a crystal ball to predict, but all the indicators are good for the moment. Personally, I can’t believe it’s been 22 years, and that I am still doing this. It is the variety of what I do that keeps me engaged.

I am extremely grateful for the support I have from my Eden Ritchie Family. We are blessed with a number of really talented individuals who care about what we do and totally get what we are trying to achieve as a business and service provider. I talk with many business owners and more often than not it is the staff aspects that undo you; that sometimes make you really question the fabric of what it is you or your business represents.

We have had our fair share – without doubt. But outweighing that are the bloody legends on our team who drag themselves in, even if not feeling the best, who always have a smile in the face of adversity and will never tell me that they aren’t able to do something for me or a client. I hope they know how proud I am to have them on our team, I know I probably don’t tell them enough.

It’s also an honour to work with the candidates and employers that we have the opportunity to assist. For me it is a chance to make a small difference, to guide a good decision, to challenge perceptions, to get some lateral thinking happening and help to build businesses and careers. Their trust, encouragement and continued support (we still have our foundation client that gave us our first order!) mean the world to me.

I am passionate about Queensland, I am passionate about maximising opportunities, and I am excited by the future – there is so much potential.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

 

 

Make the best first impression with the right resume…

Alana Hunter 0023 2

Alana Hunter

As recruiters, we get all kinds of resumes sent to us – long ones, short ones, fancy ones and some not-so-good ones.

I’m sure most of us have tried to make our resume as slick and shiny as we can to show off our design layout capabilities and have them stand out from the rest. BUT unless you’re applying for a graphic design role then I would give any tricky designs the flick and stick to the good old fashion simple resume!

“Why?”, you ask…to tell you the truth no one is interested in looking at pretty tables and pictures on your resume. Your resume needs to tell your professional story – we just want to clearly see your experience and skillset, as this is what will determine whether or not your resume is selected over another potential candidate.

This doesn’t mean that your resume needs to be boring or unattractive – it is just more effective to make yourself stand out with your experience and achievements, rather than copious amounts of pictures and graphics! Remember, it’s a professional resume not a marketing flyer.

Keep in mind when you’re preparing your resume, try and adapt it to suit that particular role with appropriate phrasing like “managed” instead of “in charge of” etc. Also, advertise your well-rounded experience, like personal passions, work ethic etc.

Make every word count! Square footage is at an all time high, treat every word on your resume like it’s expensive Sydney real estate.

Our team at Eden Ritchie Recruitment is are able to assist you with career coaching, resume development, interview preparation and more.  If you are interested, please call us now to find out more about this service.

The Importance of Effective Recruitment & Selection

By Kate Broadley

Kate Broadley

Kate Broadley

Your employees are your most valuable asset, they’re also your greatest cost, so it’s important to hire the right people. So why then do employers have so many difficulties recruiting staff. Employing the wrong person for a role is not only time consuming but will affect morale and productivity and is a costly mistake to make.

Before determining who to attract and select for the role, it is essential that you have a clear idea about what the job requires and the attributes of the person needed. Some people look for the ‘best fit’, the individual who will aspire to the culture of that organisation and one who will understand the needs of the business. Traditionally, job descriptions have been devised to enable the organisation to effectively decide what skills are needed to fill the position. By doing this, the candidate has some knowledge of the type of role they will undertake and from this will enhance job performance as clear ground rules have been set from the beginning. Conversely, the lack of a competent job description will in effect, attract the wrong candidates.

Some tips to adhere to when recruiting include:

  • Develop and design a proper job description, listing the actual skills needed.
  • Design an advertisement that outlines what you are looking for and what the job will entail. You get much better results, if you advertise specific criteria that are relevant to the job. Include all necessary skills, and a list of desired skills that are not necessary but that would enhance the candidate’s chances of success. If you fail to do this, you might end up with a low-quality pool of candidates and limited choices to fill the position.
  • Select the interview panel carefully – make sure they understand the role, their responsibilities and are provided with the skills to participate fully. In my opinion further training should be provided to panel members to ensure this.
  • Fully prepare for the interview, as it provides a vital opportunity to focus on what candidates can offer your organisation. The interview process is an opportunity to express your vision, goals and needs and it is vital that the interview elicits responses from applicants that can be measured against your expectations for the position. If you don’t use the interview to effectively eliminate applicants who don’t fit into your culture, you might find yourself dealing with turnover, confusion and disgruntled employees.
  • When you choose, a candidate based upon the qualifications demonstrated in the resume, the interview, employment history and background check, you will land the best fit for the position. Base your decisions upon specific evidence rather than any gut instincts. If you hire people who can do the job instead of people you merely like, you will have higher productivity and quality in your products or services.

When you effectively recruit, and select the right employee, there is a domino effect. Your new hire will do their job well, employees will see that you make wise decisions. You will gain respect from your workforce, which in turn results in higher productivity.

Why don’t you call me no more?

By Justine Eden, Director – Eden Ritchie RecruitmentJustine Eden

As coined in the lyrics of one of the great Prince songs, the Master of Music (RIP Legend) laments the fact that the one person he wants to hear from can’t even pick up the phone.

Likewise, I am amazed by the number of executives who, when applying for roles, simply hit submit. Why don’t they want to talk?

Wouldn’t they want to get behind the position description (that is so often outdated – a story for another blog) and better understand the key aspects of this role and organisation? Wouldn’t this intel better inform their application and allow them to nail what it is that the hiring manager is looking for?

I agree that often the person listed on the ad is not always the most informed or helpful – but persevere. Make sure you have a few relevant questions to ask when you do connect with someone able to share key information with you. Use this as a key opportunity to connect and build rapport.

I get to work across a great number of organisations and with leaders from every technical specialisation. I can attest to the many number of times when people recall a phone conversation with an interested applicant and want to meet them in person.

It’s all you need – that foot in the door. The interview – isn’t that what the application is all about? Blindly applying for your next career role and winging an interview is not an effective tactic. I don’t understand how an applicant can sit in an interview and stress how enthusiastic they are about the opportunity when they haven’t done their research up front.

Also, the stock standard application is not effective. If you are serious about your career and your search, you have to invest the time into it. Tailor your letter to the specifics of this role and organisation. Pick out the key words in the ad and the position description and aim to include them (ensure relevance) in your resume.

And please check your work! Incorrect names, spelling errors, leaving the details on a letter relating to a different role/organisation – yes, sadly I see this a lot. I look forward to hearing from you.

You can contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter, or call on +61 7 3230 0033.

EMPLOYEE PROFILING – Are we all cut from the same cloth?

Ben Wright

I’m asked quite regularly my opinion on the viability of an assessment methodology known as ’employee profiling’, which is quite commonly used to assist organisations in making sound hiring decisions.

 These methods are neither correct nor incorrect and it’s difficult to provide a definitive answer to this question, but rather their degree of effectiveness and relevance depends entirely on the individual circumstance.

 To assist you in making the right decision for your organisation I will outline below both the pros and cons to profiling and how it can be used effectively.

How profiling assessments methodologies are conducted?

  • A selection of an organisations high-performing employees are chosen and given the opportunity to take an assessment that is designed to measure a number of characteristics related to performance. Regardless of the role, the content is usually the same. The score patterns then serve as a benchmark for hiring.
  • During the hiring process, candidates are required to sit the same test and the results are then benchmarked against the current high performers. Those applicants who most closely match the ideal profile are viewed as having the best chance of success and are recommended for hire in an effort to “clone” high performers.

Logically, applicants scoring the same as ‘high performers’ have more in common indicating that they too have what it takes to be a high performer.

What are Pros and Cons of this Methodology?

Let’s start with the pros:

  • Intuitive: The idea behind profiling makes sense.  Look at your best performers and develop a profile that can be used to make sure you hire staff who model success. SIMPLE?!
  • Fast: While many assessment methods are timely to implement, profiling can usually be implemented relatively quickly and reused across multiple opportunities.

In the IT space I have seen this work really well when a profile assessment has been specifically created for role, like Project Managers.

One of the downsides to using a strict Profile Assessment Methodology is that across different roles i.e. Business Analysts, Project Managers, Web Developers, and Solution Architects, they all share different characteristics, that in their own right make them high performers in their specific field. I’ve touched base on a few other cons below:

  • Deficiency: When only one assessment is used for all situations, organisations may find that the content of this assessment will not fully capture all of the things required for performing the specific role.
  • Failure to account for change: This is a big downside as it does not account for the fact that the top performers surveyed may have had a different job profile at the time of hire.
  • In many cases, job performance and on-the-job training may allow an individual to learn and develop in many positive ways. Thus, the profile provided may be an unrealistic one for staff who have not performed the job in question.
  • Over-reliance on “the profile”: as this may create unrealistic standards that can lead to an over-reliance on some attributes and under-reliance on others. Hiring decisions should be the result of balanced information of many types, and the best hiring systems are designed to provide key decision-makers with a variety of information.

The above criticisms can apply to other assessment methods. However, they are worth considering when evaluating the relevance of profiling methods for an organisation’s needs.

Below I have mentioned a few situations where profiling is an ideal methodology for a company to use;

  • An off-the-shelf assessment is needed quickly: Profiling is one of the fastest and easiest assessment methods to implement.
  • The role is mainstream and doesn’t have any specific requirements: Most profiling uses one set of content for all jobs means that the profiling assessment content will be relevant.
  • The organisation is too small or there are too few incumbents to do a proper validation study: Validation research requires relatively large numbers of incumbents to produce a more accurate result.

From my experience the decision regarding the relevance of profiling for a company’s needs comes down to speed vs. accuracy. In such situations, speed and financial expense are often the key decision criteria and a reduction in accuracy is accepted as a result.

In these cases, profiling is a legitimate option and one that will still provide more accuracy than using no assessment or simply using an unstructured interview.

I hope this is helpful, and gives you a better understanding of the pros and cons that need to be considered when choosing the right assessment tool for your recruitment process.

For further information or to discuss please contact me on ben@edenritchie.com.au or 07 3230 0037 

You can also contact Eden Ritchie Recruitment via our website and follow our team on LinkedIn and Twitter.

Queensland Government appoints Eden Ritchie as Tier 1 ICT Labour Supplier

Linkedin Photo

Written by: Nigel Baker

Carrying on Eden Ritchie Recruitment’s long history of being a leading supplier to the Queensland Government since 1996, we are extremely proud to announce that we have now been appointed a preferred supplier on the new ICT Contingent Labour Panel.

Whilst this is fantastic news for us as a business I am continually being asked what difference this will make from both a candidate and client perspective?

Initially I don’t anticipate there being much difference from a process point of view at all.

The new panel is not designed to reinvent the wheel; rather the aim is to increase the level of communication between all parties involved. There is now a far greater opportunity for the recruiter and the hiring manager to communicate during the process, which should lead to two things;

  1. As a candidate you should be hearing about roles that are more specifically suited to your individual skills, experience and requirements and therefore;
  2. As a client you should see an increase in the ‘fit to role’ of the candidates presented.

In real terms this means that whilst we will still have a strong focus on the technical requirements of a role we will also be able to articulate the often more important aspects such as organisation/team culture, environment, expectations etc.

Whilst the new arrangement covers Queensland State Government we continue to be preferred suppliers to Queensland Urban Utilities, Brisbane City Council, SEQ Water, Griffith University and Queensland Treasury Corporation. The start to 2016 has been extremely busy and we are anticipating this increasing if anything.

If you have any questions regarding the new panel arrangement, or would like to discuss finding your next career opportunity please give our ICT team a call on (07) 3230 0033 to discuss further.

 

8 Tips To Making A Good Impression At Interview

 By Ben Wright

So you’ve put in all the hard work of getting your CV up to scratch, you’ve applied for roles and have managed to secure an interview.

How well do you think you’ll perform at interview?

It’s a difficult process for anyone at any level, and I’ll try my best to guide you through some of the likely questions and situations you might find yourself having to deal with.

  1. First impressions

The obvious one – first impressions do count! You have no idea how true this is. You need to smile and make the right amount of eye contact, so keep your gaze just a few seconds longer than usual, without looking like a bit of a weirdo.

  1. Questions and answers

Let the interview panel lead the interview but remember that you don’t have to wait until the end of the interview to ask questions. While they’re telling you all about the job and the company, questions from you at this point will emphasise your interest in the position. They may start with the question “Tell us about yourself and your experience, and why you think you would be the best candidate for the job”. This is where it helps to have your pitch handy as a brief introduction to who you are and what you can do.

  1. Preparation

Before the interview you should consider how you handle situations like interviews. How will you answer a question like “What are your salary expectations”? A difficult one if you don’t know whether you are over or under selling yourself. Figure out what your strengths and weaknesses are – you need to be able to say what you’re good at with confidence.

  1. Your reasons for wanting the job

Ask yourself why you want this job because you’ll likely be asked this on the day. Only you know the answer and you need to make it a good one. Just because you need a job isn’t a good enough reason for someone to hire you. Ask yourself what you actually know about the company. Are you interested in a long-term career or is this simply a stopgap for you? They might ask you where you see yourself in 6 months or 5 years’ time – how will you answer this. Easy if you see yourself long-term with the company, but not so easy to answer if you don’t.

  1. Dress Code

I can’t stress this enough – make sure that you dress professionally. Casual is not good and gives the wrong impression. Of course, this will entirely depend on what type of job you are applying for, but for a professional career position, get it right and rock that killer suit.

  1. Be enthusiastic!

You’ve been invited for interview because they believe you can do the job. It’s just down to you on the day to show that you can do it better than anyone else. Even if you don’t tick all the boxes for the job criteria, I’ll bet you have something just as good or even better to offer. The interview panel don’t know this yet, so you have to tell them. Don’t be negative about a past (or present) employer, working conditions etc., as this will give a really bad impression. Try to show that you are flexible and willing to take on responsibility.

  1. Timing is critical

Whatever happens don’t be late!  Arrive 10 minutes prior – and if you’re too early then take a walk around the block.  Just don’t leave it until 5 minutes before the interview is due to start, because the interview room might be some distance away from the reception area you have reported to.

  1. The evening before the interview

I’m not going to say try to relax the evening before because you won’t, but get some sleep! If you really want the job you’ll be pretty nervous… that’s natural – and that’s the best advice anyone can give, to just be natural and be yourself. That’s the person they’re looking for. Good Luck!

First impressions last…and last…

With all the avenues available to job-hunters to look for work, make connections, and market themselves, you can now make a ‘first’ impression multiple times. A hiring manager or recruitment consultant might view your LinkedIn profile or social media posts, read your resume, speak to people in your networks, or call, text, or email you, all before they meet you in person. In doing so they start to form a view of your personal attributes and style, as well as how you operate, and what you have to offer their company. Representing yourself consistently across all of these forums is important, so that prospective employers see you as genuine, professional, and job-ready.

Recently I needed to contact a candidate who’d made a positive ‘first’ impression with a great resume that outlined, amongst other things, their well-developed communication and engagement skills. However, these skills did not extend very far when it came to setting up an interview for a role. Getting in touch proved difficult, despite my repeated follow-ups via phone and email. To make matters worse, when we finally did connect, the person’s telephone manner and tone was abrupt and disinterested, which left a very different impression, and had me reconsidering whether to put their CV forward at all.

I’ve also met candidates with excellent LinkedIn profiles highlighting their strong writing and research skills, and organisational and time management capabilities. Unfortunately some of these candidates have not been able to translate these abilities to a successful interview. Research and writing skills should help you to easily get background information on the organisation you’re applying to, either through websites, media articles, or industry information. From there you can work up useful prompts for your interview responses, as well as a few brief but relevant questions to ask about the job itself. Hiring managers or panels will spot inadequate preparation or a disorganised approach every time – it’s that obvious. On another note, if you’ve written a great resume but your LinkedIn profile is a bit bare, you can simply cut and paste sections of it across to add more detail to your profile, making your online and hard copy profiles more uniform.

We’re all pressed for time but it really is worth the effort to regularly review the various tools and profiles you use to promote yourself in the job market, and keep them updated and consistent. In today’s competitive environment, you need to make it as easy as possible for employers to get the right ‘first’ impression of you – every time!

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Leading Women

Last week I had the opportunity to hear 3 amazing women speak about their rise through the ranks to be in top positions for their organisations or government departments.

  • Julieanne Alroe – CEO and Managing Director – Brisbane Airport Corporation
  • Katarina Carroll – Commissioner QLD Fire and Emergency Services and
  • Winna Brown – Partner, Assurance – Ernst and Young

It was quite inspiring to listen to them tell their stories and acknowledge and laugh with them about perceptions and barriers along the way. The story from Commissioner Carroll about when she first joined the police force in 1983 and was required to wear high heels and carry both her gun and handcuffs in her handbag, while the men wore these on their belt. This was a clear distinction between the genders. Of course now that is not the case as both male and female officers wear these plus more on their utility belts.

My biggest take from this event, was that we need to voice what we want and not be afraid to do so. Be bold and ambitious in what we want. Take the risk and don’t be afraid. If you don’t ask then you will never know.

This is further more reiterated in a book that I am reading at the moment called “Lean In: Women, Work and the Will to Lead” by Sheryl Sandberg who is the COO for Facebook. Times are changing and there are more women in leadership positions across the world then 10 years ago.

Don’t get me wrong, we have a long way to go and with the next generation of women coming through, are not afraid to speak up and ask and this will lead to more and more women will be in significant leadership roles.

The gap of inequality in leadership positions is slowly decreasing and I look forward to the day in which I see more women in senior positions.

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Application Overload!

The employment market is an ever changing machine, and at times a horrific ordeal for some. Within the FastERR division of Eden Ritchie Recruitment we appear to be spoilt for choice with an abundance of quality candidates available for work across a variety of disciplines.

Whether it is administration work, project management, accounting support for financial year-end, procurement and contracts specialists or HR expertise required, there is work out there for those ready, willing and able to take it, but the competition is fierce!

While it is safe to say that it is an employer’s market, by no means does that make it easy for the employer, in fact more often than not it creates more work, which is why the engagement of recruitment agencies has not decreased. When seeking an administrator, whether it is permanent or temporary appointments, the average number of applications can be in the 100’s. This means more work for decision makers, more reading and more hours spent away from the demanding requirements and responsibilities of their day-to-day job to work on recruitment processes.

There are a number of theories out there as to why the current market is candidate rich, but one in particular is becoming more apparent…many of those whom received voluntary redundancy packages in 2012 are now eager to gain employment within State Government again, and are able to do so without any penalties now that the required allocation of time has passed. Of course some tax-payers would question whether this is merited given that it was deemed so necessary to reduce the number of public servants to claw back some of the state’s debt. There are also plenty that argue if public sector bosses had greater ability to hire and fire then the workforce wouldn’t increase to a level that required such drastic measures to rectify.

It is fair to say that some critical key talent left the public service during the Newman Government’s ‘cull’, some of who were able to move on to satisfying careers outside of the public service, and others who simply took some time out to enjoy life, free of the daily grind.

Whatever the case, we are happy to be reconnecting with familiar faces and representing high-quality talent who are enthusiastic and eager to work, and we are equally enthusiastic about taking the pain out of the often-stressful process of recruiting for both public and private sector employers.

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

What do your social media profiles say about you?

Todays job hunt no longer consists of flicking through classified and endless pages of results on job boards. Everyday new social media platforms are being released and used by job seekers and recruiters alike. Not surprising considering social professional networks are the fastest source of quality hires globally – and this has increased 73% over the past 4 years.

They say ‘first impressions last’! Well in the social media soaked world we live in we no longer have the ability to make that first impression in person with a smart suit or firm hand shake; this is now made through review of your LinkedIn, Twitter, Facebook, Google+ …

So, where are you showcasing your ‘personal brand’? Where are you promoting your professional expertise? Are these platforms projecting a positive image for a prospective employer? Are they ‘employer friendly’?

Tips for creating a professional digital impression:

  • Google yourself … Then review all of your social media accounts from the perspective of a potential employer
  • Delete/Untag inappropriate photos
  • Remove posts that could be potentially offensive (i.e. Race, gender, religion, or politics. These things can be taken out of context)
  • Contribute to relevant forums and discussions
  • Review your grammar and spelling
  • Keep content up to date

92% of recruiters use social networking sites so whether you are actively seeking employment or not – remember we are looking at your profiles.

Make these sites work for you. There are endless sites with tips and information about how to better use each of the platforms to boost your job prospects. Eg.Mashable: The Ultimate Social Network Job Searching Guide

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

The Perfect Resume

By Kate Broadley

Kate Broadley

Kate Broadley

I usually spend less than 5 minutes reviewing a resume, and research suggests that recruiters spend an average of six seconds reviewing a resume before they make the initial decision on candidates. That means you have to win them over fast. So what makes a perfect resume? There is no perfect resume format, but some are closer to perfect than others. At the end of the day, your skillset and qualifications will get you the job. However a great resume will be the key to getting that job interview. So here are a few key points to consider.

A new idea of mine, given the growth of social media, is to make sure your resume includes a URL to your professional online profile. Employers and recruiters look up a candidate’s online profile, so why not just include your URL along with your contact information in your resume.

Don’t include an objective statement, it is so yesterday. There’s no point in including a generic objective about “a professional looking for opportunities that will allow me to leverage my skills”. It’s not helpful, it’s distracting, so just ditch it. Replace it with an executive summary, which should be similar to a “30-second elevator pitch” explaining who you are and what you’re looking for. In approximately three to five sentences, explain what you’re great at, most interested in, and how you can provide value to a prospective employer.

Use reverse chronological order. This means anyone reading your resume is able to see what you’ve been doing in recent years immediately. More space should be allocated to the more recent positions, since this is where your most important achievements are usually found.

Identify keywords consistent with the job advertisement or role description and incorporate them into your resume (assuming you have those skills).

Ensure you describe your past experience, skills and achievements. This should be changed for every job you apply for to ensure prospective employers understand why you are perfect for the job. Include your achievements, as it is not sufficient to simply state the roles and responsibilities that you have held. It is vital to illustrate and even quantify the outcomes you delivered. This is a testament to how you have added value to an organisation, and can include the money you saved or brought in for your employer, deals closed, and projects delivered on time or under budget.

As I said in one of my previous blogs, “you get out what you put in”, so be prepared to spend some time on your resume and refine it a number of times until it is right. It is part of your toolkit, to nailing that next job.

Need help with your resume or want to know more? Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Resumes, I Have Seen It All!

By Kate Broadley

I’ve sent lots of resumes over my career and I’ve personally reviewed thousands.

Kate Broadley

Kate Broadley

Some are fantastic, most are just ok, and many are just dreadful, sorry I know that hurts. The worst part is, I continue to see the same mistakes made over and over by candidates, who are then shortlisted out and eliminated from consideration for a job. What’s most depressing is that I can tell from the resumes that many of these individuals are really good and would offer much to the prospective employer. But in this fiercely competitive labor market (yes fiercely competitive is what I said) employers don’t need to compromise or even wonder if you might have the right skill set. All it takes is one small mistake and your resume will be rejected, there are many other well written resumes to consider.

I know this is well-worn ground, but I promise you, more than half of you have at least one of these mistakes on your resume. And I’d much rather see you win jobs than get passed over.

Typos. This one seems obvious, but it happens again and again. So please read your resume from bottom to top: reversing the normal order helps you focus on each line in isolation. Or have someone else proofread it for you.

Length. Some people believe that resumes should be one page. Some say two pages. Some say three. Many candidates for positions are frightened that if they don’t comply with some arbitrary length limit, their resume won’t get read. This is all nonsense as there are no so-called “rules”. You should provide sufficient detail so that employers and recruitment consultants realise that you understand the impact of your role, that you go about your work using a well-reasoned thought process, and you have the judgment, knowledge and other skills needed for the types of roles for which you are applying. The issue is not how long the resume is. It’s about whether it conveys enough information to differentiate you from the competition and gets you to that first interview. Once you’re in the room, the resume doesn’t matter much. So cut back your resume. It’s too long.

Formatting. Unless you’re applying for a job such as a designer, your focus should be on making your resume clean and legible. At least ten point font, white paper, black ink and a reasonable margin on both sides of the page. Consistent spacing between lines, columns aligned with your name and contact information on every page. Your head shot, no matter how good you look in it, is unnecessary… your LinkedIn profile will usually suffice for employers who are interested in you (and if you don’t have your photo on LinkedIn, refer to my previous blog “How to build your professional brand”).

Of course, I shouldn’t have to mention it, but please, please don’t lie… you will get busted, its just a matter of time.

The good news is that if you can avoid these mistakes, you will be halfway there. In a future blog, I’ll talk about what you can do to make your resume stand out, other than the things to avoid!! Go on, review your resume and see if you can eliminate some of these mistakes.

Need help with your resume or want to know more? Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

How to Build Your Professional Brand

How to Build Your Professional Brand

By Kate Broadley

This is all very new to me, but is probably old hat to many of you in the commercial world!!

Kate Broadley

Kate Broadley

So I am going to start with the basics!!! LinkedIn is your friend, so create a LinkedIn profile and start connecting. I know there is not always time, but make time to ask and answer LinkedIn questions to increase your visibility. Please, please put a photo on your LinkedIn Profile, how can you brand yourself, if others can’t see you?…and yes it should be a professional corporate image, not one of your favourite holiday happy snaps!

Those of you who are sensitive about what others can see about you on LinkedIn need to take a breath and relax. You should check your settings and make sure your personal information is only visible to those you chose to make it visible to. Even I have learnt that you do really want people to read your profile, so the more visible it is the better!!

Why you ask?!! Well I did ask…and now I do understand. Your LinkedIn profile is your opportunity to showcase your talents for potential employers, clients or the like. So many companies have used LinkedIn to recruit candidates for employment. Recruitment specialists like Eden Ritchie often use LinkedIn to identify passive candidates. You might just be the passive candidate these companies are looking for, if only you had a personal brand.

To have a personal brand people need to know about you and what you do. Comment on other people’s blogs, write some articles, go to events, and network with your contacts. Be sure that all your endeavours are focused and relevant to both your skills and your career goals. Writing a well-written blog focused on your area of expertise is another good addition to your professional branding package.

Personal branding is about knowing people in your industry, so while I would love to toil away hidden in the office, I have learnt that you do need to make the time to meet with people, either online or in-person. Send them an email or a message, I can’t believe how many great people I have met, many of them because I sent them a quick email introducing myself or vice versa.

Building your brand isn’t a one shot wonder. It takes time to build a solid presence and should be an ongoing activity, built into your daily program. Keep your LinkedIn profile up-to-date, stay in touch with your contacts, build and maintain your network, and work on your branding on a regular basis. What’s that saying…nothing in life worth having is easy…. Or is it you get out what you put in!?!

Need help with your LinkedIn profile, contact Eden Ritchie via our website and following our team on LinkedIn and Twitter

Post and Pray vs. Passive Candidates

So what does “Post and Pray” mean? This is where you place a job advertisement and hope that great candidates with the right qualifications apply. As recruiting experts, we tend to disagree. I would much prefer to have control, which is why I am so interested in passive candidates in the market place.

Kate Broadley

Kate Broadley

So what is a passive candidate? A passive candidate isn’t necessarily looking for work, but they may be interested if the right job comes along. Employers often actively seek passive candidates, especially when they looking for people with very specific skills and experience.

When employers proactively recruit candidates, it’s called candidate sourcing and companies may look for candidates via LinkedIn and social networking sites, as well as working with recruiters to find qualified applicants.

Naturally many employers still choose to use the “post and pray” approach. More fool you in my opinion, but even I would have to concede that if used correctly this can play a role in helping you find the right person for that job. To ensure you get a better match of applicants to your post, make sure you use strategic keywords, keep the job description relevant and brief, and set the right expectations from the start. This can mean the difference between sorting through hundreds of unsuitable resumes to receiving a steady flow of qualified talent.

Recently I shortlisted for an administration role which had been advertised as “post and pray” through an external source, and there were over 250 applications…from which I struggled to find 10 suitable candidates to interview. Surely there is something wrong here, so forget the “post and pray” and start marketing your jobs in a way that influences the calibre of candidates you get.

Remember to visit our newly launched website for all your career information – www.edenritchie.com.au and follow us on LinkedIn and Twitter

The Queensland Election is Looming …

1D6A0555 Written by Kate Broadley

… And with this brings the impact of the caretaker conventions.

The Queensland Premier, Campbell Newman is yet to announce the date for the State election, but what we do know is that it will be sometime soon. By convention, the government will then enter caretaker mode until the result of the election is known and, if there is a change of government, until the new government is appointed. Of course the normal business of government will continue during the caretaker period, however major approvals and decision are normally deferred.

Eden Ritchie Executive Scribing and Report Writing Services offer independence from an external third party, transparency, reliability of the interview process and fast turnaround of recruitment and selection documentation to the highest standards. Given the election will be called soon… now is the time to act and finalise those outstanding selection processes!!!

Our services include:

  • Screening applicants
  • Shortlisting of applications
  • Scribing for interviews, shortlisting meetings and panel deliberations
  • Providing immediate professional advice where difficult issues arise
  • Development of selection tools including effective interview questions, benchmarks or work tests
  • Reference checks
  • Criminal history and medical checks

For more information, contact Kate Broadley on 3230 0018 or 0448 858 178 or email kate@edenritchie.com.au.

Remember to visit our website and follow Eden Ritchie on LinkedIn to stay up to date with more industry news, careers and Eden Ritchie events.

ACHSM Breakfast Forum “Health IT Reform in Queensland Health – New Beginnings”

Written by: Bridget Young

1D6A0741

I entered the function room at Royal on the Park with trepidation, as I always do when arriving at networking events or forums – will I fall flat on my face and cause the whole room to turn and stare; will this be a valuable investment my managers and directors have made for my benefit; will I get some real market intelligence to help me with better serving my clients?

In direct order the answers to the above were No (thank God!); Yes (more thanks to the heavens!); and YES (FINALLY!). A public introduction to Queensland Health’s Chief Health Information Officer quickly confirmed why Mal Thatcher has been selected as the person to captain the sometimes ‘leaky boat’ that the public has often perceived as the IT component of our public health offering in Queensland.

With an ironic and self-deprecating sense of humour, it became immediately apparent that in keeping with Government’s Contestability and Fit for Purpose drivers, Mr Thatcher wanted us to know what he had achieved so far and was transparent about where he hoped to steer this ship moving forward.

Alignment with Health’s “Blueprint for Better Health “ and the Hospital and Health Boards Act 2011 will be forefront in the ‘devolution’ from centralised Corporate services, enabling adoption of an Agile approach to Policy, Governance and Architecture to facilitate innovation. With an intended reduction of red-tape and reallocation of responsibility and accountability to the regional Hospital and Health Services, we will ideally see Fit for Purpose solutions determined by those best informed to evaluate what will work for their unique requirements, whilst still maintaining integrity and future integration options.

A very strong focus on eHealth, innovation and waste reduction should further stimulate ICT job opportunities and find us on the cutting edge of Healthcare Technology. Some topics of note included Digital services such as open data, security/privacy and archiving; Information as a strategic asset; As A Service offerings; core system replacement and a paradigm shift from “IT Projects” to “Business Transformation Projects” with IT elements.

It’s all one big Balancing Act

By Justine Eden

JustineI am about to get on a plane and fly to London. 12 months ago it seemed like the best idea. Now as the departure day looms – I am feeling sick with guilt.

An opportunity to go on a trip minus family, sans kids! I always travel with my family in tow, it’s a different holiday with kids, but watching them experience the world is magic. But there are times where walking past a great bar that’s packed and happening, but doesn’t welcome kids, can be hard.

So – now I am off with my business partner Kim Ritchie. It’s a business trip, really it is. I know our strategic planning trips in the past, have been called strategic tanning by some, but this is seriously business.

We have a long list of specialist clinical skills that can’t be sourced locally and will be attending a leading health careers fair. We have partnered up with Business & Skilled Migration Queensland who provide fast tracked permanent residency for those eligible.

We will represent Queensland and show case the best our State has to offer. We have loaded ourselves up with Queensland themed give-aways – thong bottle openers, pens with pineapples on top of them, BBQ shapes and Tim Tams…. It’s all one big scary business opportunity and it’s really exciting to be able to undertake something on this scale.

The guilt I feel is all about leaving my babies and my baby (ERR – but it is 18 and is surely, by now, an adult??). But what do you do – I am a big believer in taking calculated risks and pushing out of your comfort zone in order to grow. We have days booked with meetings and (of course) evenings booked with great restaurants and shows….

I am determined to maximize this great opportunity we have worked hard to create for ourselves. We are a small business – but we punch above our weight. Will keep you posted on how we go!!!

An Agile Approach to Recruitment …

By Bridget Young1D6A0741

As recruiters, our clients provide us with a lot of ‘buzz’ words when describing roles that they would like us to recruit for. I was speaking to a BI Architect recently, who made an interesting point and valid connection to one of the current buzz words, which led my thoughts to actions I have been taking throughout my career.

Disregarding the usage of this word relating to software development and project management methodology, I have observed in my first quarter with Eden Ritchie that the term is being lent to the ideology and in some cases, the strategic directives organisations have started to progress to reduce risk aversion and stimulate innovation in IT business units and project teams.

To paraphrase my candidate, who had attended some interviews directly with employers and through other agencies, only to find that he was too experienced or too expensive:

“If only employers would apply an Agile approach to developing job briefs and position descriptions; I think that defining the role and responsibilities correctly are essential to finding the right candidate. Its’ what we do when we define a solution from business requirements using this methodology. We don’t need SAP for a small business even thought it is a best of breed solution – so why look for an Architect when you really just need someone to analyse data?”

A light bulb went off and I was excited – I had already been toying with some basic understanding of aspects of Agile in settling in to my role at Eden Ritchie. Tom and I have daily stand ups (though normally whilst we’re sitting down having coffee!); we work in “sprints” to manage our workload and fulfil KPI’s; and we maintain a visual representation of our issues, opportunities, deadlines and challenges on a white board so that at a glance, we know where we’re up to, what needs the most attention, and to pool ideas for how we can do things smarter.

Now, here was a high level candidate articulating my exact thoughts about defining client requirements for recruitment and my initial thoughts were, “Hey, I’m really on to something here, maybe I could revolutionise the approach to ICT recruitment if I looked into it further!” (Naturally providing full reference and credit to my wonderful candidate!). 

Sadly, or happily in this instance, it seems there is nothing new in the buzz word or it’s application to recruitment, as evidenced in the links provided below.

Reference 1

Reference 2

Reference 3

Queensland’s Economic Growth through Innovation and Technology

1D6A0741An encouraging sign for IT professionals in Queensland is indicated by the recent release of GoDigitalQld – the Queensland Government’s Digital Economy Strategy and Action Plan. This roadmap, developed in conjunction with an independent consultancy, outlines ways forward to creating economic growth for Queensland communities, businesses and individuals alike. Queensland Government aims to work closely with other levels of Government, Business and Industry peak bodies to leverage opportunities, deliver better digital services and share information that will benefit all, including candidates in the job market seeking their next project, and clients seeking candidates with developing experience in emerging IT specialisations.

Demonstrated by the delivery of more than 50 new services online and with aims to reach 100 by the end of this year, we are already enjoying the “One-Stop Shop” initiative as consumers, which has resulted in reduction of red tape and time-saving for many, while the Government Wireless Network will deliver vital updates to improve multiple agency coordination by connecting thousands of police, ambulance, fire and emergency officers to the one secure digital network for the first time. In Health, we have started seeing better access to medical services via video link and pilot hospital constructions dedicated to innovation of services with Digital support enhancements. Tourism has received specific benefit from these initiatives reaching some of our far and wide destinations with ways to reach more visitors and promote our state. And for businesses, the Government will open up it’s data for public use with more than 800 datasets available on the Open Data Portal, which will help people use government data to create business opportunities and mobile applications.

With these offerings and innovations, we hope that we will see opportunities and growth in Queensland job markets continue as these strategies are embraced and delivered in our communities and businesses.

‘Recruitment Services – Whole of Government Arrangements’

KateFINALIt has come to my attention when dealing with our many and varied clients in Queensland government, there is a lot of confusion in relation to how the existing procurement processes relating to recruitment services are applied.

Firstly whole-of-government supply arrangements were established to ensure Agencies can quickly access the services they require knowing that all the checks and balances have been undertaken, with the aim to qualify competitive suppliers capable of providing the service required. The intention is not to exclude providers who can provide the required services.

So if you have been unable to obtain the services you require through the panel of preferred providers, then you are able to put forward a case to go outside of this panel arrangement.  In the case of Eden Ritchie Recruitment we can offer you the security of the “Local Buy” arrangement. Eden Richie is a prequalified registered supplier to” Local Buy” under contract number BUS234-0113 for delivery of recruitment services. “Local Buy” covers local and state government as well as GOC’s.

Eden Ritchie participated as part of a formal tender process to qualify under “Local Buy”.  This arrangement provides set rates  and fee structures for recruitment services. As a local buy supplier we can provide Agencies with the assurance to know that all the necessary procurement checks and balances have been undertaken so that you know we are a competitive supplier capable of providing a first class recruitment services.

Further information about “Local Buy” is available through:

Phone: 30002272

Email:www.hpw.qld.gov.au/procurement/buyers/howtobuy/policyandguidance/pages/qldprocurementpolicy.aspx

Since the Qld Government Chief Procurement Office (QGCPO) has been disbanded, Agency Procurement Procedures are now agency-specific, as outlined under the Queensland Procurement Policy 2013. This means agencies can either use the current preferred supplier arrangements or look at other options such as “Local Buy” to provide their recruitment services. Remember the goal is to ensure that Queensland Government Agencies get the best possible recruitment services and best possible workforce to deliver outcomes for the Queensland community and Eden Ritchie is here to help you achieve this.

Happy 18th Birthday Eden Ritchie Recruitment!!

JustineBy Justine Eden

Hard to believe that our business is 18!  It only seems like yesterday that Kim and I decided to leave our jobs, put everything on the line and start our own business.  It was a big risk but I believe that had we not have taken that path neither of us would still be in the industry.  Recruitment is a rewarding and relentless profession, and sometimes not overly professional!  With two sets of customers, it is often impossible to meet everyone’s expectations.

When we started electronic job boards, social media and electronic networking did not exist.  I was never convinced that these new developments would mean the death knell for recruiters, as many in the business community predicted.  In business you have to adapt and reinvent yourself and leverage new developments to maximize your opportunities, and technology has given recruitment that.

I believe that to remain relevant you have to have your foundation – which to me are my values.  These include (but are not limited) to quality, responsiveness, empathy, professionalism and trust.  Back in 1996, Kim and I felt like our industry just wasn’t offering much of that, and that we could address that by starting our own business.  To a large extent we have succeeded and stayed true to our values, even when sometimes that drove people working for us crazy as we are not prepared to compromise.  You can’t keep everyone happy.

Kim and I have always been accused of not stopping to “smell the roses”, and over the 18 years I have learnt that relying on what you had last week is dangerous.  Two of the best decisions we have made in business was to leverage relationships and move into different recruitment specialisations.  The other was to not heavily gear ourselves and be beholden to the banks.  Growing organically is a more conservative way to go, but with low debt you can sleep at night.

Ultimately I think anyone who is in recruitment for the long term sticks at it because of the people.  I have been fortunate to meet a huge number of people working in all sorts of organisations and in every profession.  I love hearing their stories (sure some are more interesting than others) – but the relationships you build over time are precious.   It means a lot to me when I get a referral and I love the fact that many of our foundation customers still do business with us.

So thanks to the candidates, the employers and our team, because your support and encouragement fuels our fire.

The Infrastructure Future is looking bright!!

By: Nikki ChapmanNikki Harding

So with the festive season now a blurred distant memory, we again begin to speculate what’s going to be different this year from last? What projects will magically appear to drag our current unemployment rate down from 6%  – the worst figures in almost a decade.

Well here’s some food for thought, currently in Queensland alone there is almost $5.5 billion worth of infrastructure, road and rail projects currently up for grabs with the ‘expression of interest’ or EOI’s being sent out, or tenders currently underway.

Some of these projects include:

  • Toowoomba second range crossing valued at $1.7billion
  • Gateway motorway upgrade valued at $1.2billion
  • Kingsford Smith drive upgrade valued at $650million
  • The Under River Tunnel valued at $2.2billion.

These projects although not beginning in some cases until early to mid 2015, will require numerous skill sets prior to construction, especially in the estimating, planning, contracts and procurement spaces as well as conceptual and detailed design and engineering, creating a flow on effect for other areas.

So whilst the market may seem bleak at present, there is a silver lining on that cloud of skepticism, and whilst I don’t have a crystal ball I do believe that with a sense of renewed confidence we can optimistically look forward to what looks to be a much better year for those looking to grab hold of the next challenging role in their career.