I’ve been doing a significant amount of reading lately about managing emotions in the workplace, and the affect this can have on how the team and how your employer might view you.
Emotions are an important part of us all. They help fuel our drive, motivation, desire to succeed, and can also ignite our fears … of failing, making mistakes and losing the ability to concentrate and think rationally.
Stress is a reality in most workplaces, but what is it that makes some people thrive while others appear to fall apart at the seams.
I have noticed time and again that those who keep it together in stressful situations and don’t allow their emotions to take control are those who take the time to listen and then respond, rather than hear and react.
Without wanting to sound too ‘zen’ responding is about learning to pause, to take the time to wait for your ‘reaction’ to subside.
How many times have you wanted to just say your piece regardless of the consequences? How many times have you hit the send button and immediately regretted it? In the workplace this can lead to conflict, tension and can lose you respect from your manager or peers, which can be difficult things to overcome and recover from, not to mention the negative health problems it can cause you!
Responding is simply a conscious choice, and experts say that the responsive mode is the natural state that our brains rest in. It is our ‘happy place’. So why don’t we choose that instead? Because we are human beings with natural instincts and behaviours, we make mistakes and say things we regret.
Retraining our brain can takes years, but it all starts with awareness … so next time you feel that natural instinct to react to a situation, try waiting about 10 seconds before you say anything.
It may just save you from making a bad situation worse!