It’s imperative in any role/industry/personal situation that you communicate effectively. I’m sure everyone has heard the saying “It’s not what you say, but how you say it” and have experienced at least once in their life where a situation has been misconstrued as a result of miscommunication.
Having worked for myself for a number of years I have experienced both sides of the coin and learnt my lessons very quickly.
It’s easy to word an email, fire it off and hope for the best, but is the person on the other end reading the same words with the same emphasis and passion as you? Probably not… The moment you get the lines of communication open, opportunities you never expected will suddenly become visible and projects will run smoother.
Here are a few of my tips:
- Meetings: It’s easier to communicate with passion when you are in a face-to-face meeting. In this forum members of the meeting will not only hear what you are saying but also feel it in your tone and body language. This also makes it easier for you to gauge their responsiveness through body language and make adjustments to your conversation.
- Be confident: Display confidence at all costs. If you doubt yourself, then so will your client or team member.
- Listen: Communication is intended to be a two way street. Don’t just talk about yourself. Create talking points and encourage members to participate in discussions.
- Focus on your tone: one word can mean a completely different thing when said in a different tone. Focus on using the appropriate tone of voice to communicate your message. Good communicators can pick on hesitation in a speakers tone.
- Be Appreciative: When wrapping up any form of communication, always remember to thank participants for their time. It costs you nothing and shows your respect and
- Emails: Be relevant and concise. It’s about the right content at the right time, delivered using the right channel.
Regardless of what industry you work in, these points will assist you in establishing clear and concise communication. Not only will you be more efficient in the work place you will also develop stronger and more personable relationships!
Give it a try.