You will probably wonder WHY I am posting this …

WHY

One of my favourite quotes is by Simon Sinek, best known for popularising the “start with why” concept, when he says “people don’t buy what you do, they buy why you do it”.

I am often asked WHY I work in the recruitment industry and most people, even some of my friends and family, think my job is just selling – you may even be one of them.

Since joining Eden Ritchie, and indeed over my career in the recruitment industry, the number one thing that has inspired me everyday, my WHY, is seeing great candidates acquire even greater jobs. Making the countless reference checks, 1000’s of application reviews, and a non-stop flurry of emails all worthwhile :)

The reward of working one on one with candidates through the whole recruitment process and seeing them get the role they really wanted is my WHY. In order to assist my candidates to get ‘that role’ I work with them, as clinicians often find it difficult selling themselves, to fine-tune their applications and bring to life the great things they do, and have done in their career.

So, I have created a short overview “How is your application shortlisted” on the points I tell my candidates everyday to help improve the content included in their CV and supporting statement. These steps, I am confident, will see an application move that one step closer to short list and in turn interview.

Since joining Eden Ritchie, I have successfully managed the recruitment process for many senior and executive roles such as Executive Director Allied Health, Executive Director Nursing and Midwifery, Director Medical Services, Orthopaedic Surgeons, Principal Dentist (to list a few) and have received the below from candidates who are happy to provide a public testimony. Proof that my WHY is working.

If you ever have any questions on how to fine-tune your CV or application for a role, I am more than happy to help. Click here to contact me directly.

Jade Mortlock

Testimonials

I am emailing to thank you both for the excellent service you provided to me in the recent recruitment to the Executive role in the Darling Downs. Your timeliness and professionalism when responding to email and phone call queries and questions, the advice you provided in terms of both the application and interview process, and the consideration you showed in the follow up period post interview were nothing short of exceptional.   I would have no hesitation in recommending your services to colleagues and I will also have no hesitation myself in procuring your services in the future when recruiting high quality, experienced and capable employees.
Annette Scott, Executive Director Allied Health, Darling Downs Hospital and Health Service
It is with great pleasure that I can provide a gleaming testimonial for Jade Mortlock, Eden Ritchie. From first point of contact I found her to be personable, professional and able to answer all queries relating to the position I was applying for.  She has a genuine enthusiasm and passion for her role and was able to translate that to an efficient and stress-free process for me. I was very impressed that Jade always kept me informed of progress every step of the way, provided supportive guidance and was knowledgeable in all areas pertaining to my prospective position. Jade has been outstandingly helpful and I am truly thankful for her hard work and positive attitude. I would not hesitate to refer to or use her services again, I believe she has done a fantastic job.
Mark Dohlad, Principal Dentist, South West Hospital and Health Service.

Don’t forget to follow Eden Ritchie on LinkedIn as well as connecting with me here.

What Makes a Good Leader

For the last few weeks I have worked with a number of clients to make critical executive level appointments. So what makes a good leader? I am not talking about the ability to strategically influence complex agendas, but rather the key qualities every good leader should possess such as honesty, the ability to delegate, communication skills, a sense of humor, commitment, innovation, and the ability to inspire others!!

The bar needs to be high in regards to honesty. Your work unit is a reflection of you, and if you make honest and ethical behavior a key value, your team will follow suit.

The key to delegation is identifying the strengths of your team, and capitalizing on them. If people like what they do they will be better at it, so learn to trust your team.

Being able to clearly describe what you want done is extremely important. If you can’t relate what you want your team to do, you won’t all be working towards the same goal.

Things don’t always go according to plan. Part of your job as a leader is to put out fires and maintain team morale, staying calm and confident, will ensure your team feels the same.

If you expect your team to work hard and produce quality outcomes, you’re going to need to lead by example. There is no greater motivation than seeing the boss down in the trenches working alongside everyone else.

Its important to keep your team motivated towards the continued success of the business. Whether that means saying good morning or actually being interested in others’ lives, or even just an occasional wine in the office, its important to remember that everyone on your team is a person.

Decisions will not always be clear-cut and as leaders we are forced at times to deviate from the set course and make decisions on the fly. This is where innovation and the ability to think outside the box is key to success.

When leading a team through uncharted waters, there is no roadmap. Everything is uncertain, and the higher the risk, the higher the pressure. That is where your natural intuition has to kick in.

Inspiring your team and ensuring everyone feels invested in the accomplishments of the business is critical. Generating enthusiasm for the hard work is so important. Remember a business is only as good as its people.

So being a good leader is one thing, but it is even more important that you emphasize these qualities to those who are making the hiring decisions.

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Do you respond or react?

I’ve been doing a significant amount of reading lately about managing emotions in the workplace, and the affect this can have on how the team and how your employer might view you.

Emotions are an important part of us all. They help fuel our drive, motivation, desire to succeed, and can also ignite our fears … of failing, making mistakes and losing the ability to concentrate and think rationally.

Stress is a reality in most workplaces, but what is it that makes some people thrive while others appear to fall apart at the seams.

I have noticed time and again that those who keep it together in stressful situations and don’t allow their emotions to take control are those who take the time to listen and then respond, rather than hear and react.

Without wanting to sound too ‘zen’ responding is about learning to pause, to take the time to wait for your ‘reaction’ to subside.

How many times have you wanted to just say your piece regardless of the consequences? How many times have you hit the send button and immediately regretted it? In the workplace this can lead to conflict, tension and can lose you respect from your manager or peers, which can be difficult things to overcome and recover from, not to mention the negative health problems it can cause you!

Responding is simply a conscious choice, and experts say that the responsive mode is the natural state that our brains rest in. It is our ‘happy place’. So why don’t we choose that instead? Because we are human beings with natural instincts and behaviours, we make mistakes and say things we regret.

Retraining our brain can takes years, but it all starts with awareness … so next time you feel that natural instinct to react to a situation, try waiting about 10 seconds before you say anything.

It may just save you from making a bad situation worse!

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

First impressions last…and last…

With all the avenues available to job-hunters to look for work, make connections, and market themselves, you can now make a ‘first’ impression multiple times. A hiring manager or recruitment consultant might view your LinkedIn profile or social media posts, read your resume, speak to people in your networks, or call, text, or email you, all before they meet you in person. In doing so they start to form a view of your personal attributes and style, as well as how you operate, and what you have to offer their company. Representing yourself consistently across all of these forums is important, so that prospective employers see you as genuine, professional, and job-ready.

Recently I needed to contact a candidate who’d made a positive ‘first’ impression with a great resume that outlined, amongst other things, their well-developed communication and engagement skills. However, these skills did not extend very far when it came to setting up an interview for a role. Getting in touch proved difficult, despite my repeated follow-ups via phone and email. To make matters worse, when we finally did connect, the person’s telephone manner and tone was abrupt and disinterested, which left a very different impression, and had me reconsidering whether to put their CV forward at all.

I’ve also met candidates with excellent LinkedIn profiles highlighting their strong writing and research skills, and organisational and time management capabilities. Unfortunately some of these candidates have not been able to translate these abilities to a successful interview. Research and writing skills should help you to easily get background information on the organisation you’re applying to, either through websites, media articles, or industry information. From there you can work up useful prompts for your interview responses, as well as a few brief but relevant questions to ask about the job itself. Hiring managers or panels will spot inadequate preparation or a disorganised approach every time – it’s that obvious. On another note, if you’ve written a great resume but your LinkedIn profile is a bit bare, you can simply cut and paste sections of it across to add more detail to your profile, making your online and hard copy profiles more uniform.

We’re all pressed for time but it really is worth the effort to regularly review the various tools and profiles you use to promote yourself in the job market, and keep them updated and consistent. In today’s competitive environment, you need to make it as easy as possible for employers to get the right ‘first’ impression of you – every time!

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Leading Women

Last week I had the opportunity to hear 3 amazing women speak about their rise through the ranks to be in top positions for their organisations or government departments.

  • Julieanne Alroe – CEO and Managing Director – Brisbane Airport Corporation
  • Katarina Carroll – Commissioner QLD Fire and Emergency Services and
  • Winna Brown – Partner, Assurance – Ernst and Young

It was quite inspiring to listen to them tell their stories and acknowledge and laugh with them about perceptions and barriers along the way. The story from Commissioner Carroll about when she first joined the police force in 1983 and was required to wear high heels and carry both her gun and handcuffs in her handbag, while the men wore these on their belt. This was a clear distinction between the genders. Of course now that is not the case as both male and female officers wear these plus more on their utility belts.

My biggest take from this event, was that we need to voice what we want and not be afraid to do so. Be bold and ambitious in what we want. Take the risk and don’t be afraid. If you don’t ask then you will never know.

This is further more reiterated in a book that I am reading at the moment called “Lean In: Women, Work and the Will to Lead” by Sheryl Sandberg who is the COO for Facebook. Times are changing and there are more women in leadership positions across the world then 10 years ago.

Don’t get me wrong, we have a long way to go and with the next generation of women coming through, are not afraid to speak up and ask and this will lead to more and more women will be in significant leadership roles.

The gap of inequality in leadership positions is slowly decreasing and I look forward to the day in which I see more women in senior positions.

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Application Overload!

The employment market is an ever changing machine, and at times a horrific ordeal for some. Within the FastERR division of Eden Ritchie Recruitment we appear to be spoilt for choice with an abundance of quality candidates available for work across a variety of disciplines.

Whether it is administration work, project management, accounting support for financial year-end, procurement and contracts specialists or HR expertise required, there is work out there for those ready, willing and able to take it, but the competition is fierce!

While it is safe to say that it is an employer’s market, by no means does that make it easy for the employer, in fact more often than not it creates more work, which is why the engagement of recruitment agencies has not decreased. When seeking an administrator, whether it is permanent or temporary appointments, the average number of applications can be in the 100’s. This means more work for decision makers, more reading and more hours spent away from the demanding requirements and responsibilities of their day-to-day job to work on recruitment processes.

There are a number of theories out there as to why the current market is candidate rich, but one in particular is becoming more apparent…many of those whom received voluntary redundancy packages in 2012 are now eager to gain employment within State Government again, and are able to do so without any penalties now that the required allocation of time has passed. Of course some tax-payers would question whether this is merited given that it was deemed so necessary to reduce the number of public servants to claw back some of the state’s debt. There are also plenty that argue if public sector bosses had greater ability to hire and fire then the workforce wouldn’t increase to a level that required such drastic measures to rectify.

It is fair to say that some critical key talent left the public service during the Newman Government’s ‘cull’, some of who were able to move on to satisfying careers outside of the public service, and others who simply took some time out to enjoy life, free of the daily grind.

Whatever the case, we are happy to be reconnecting with familiar faces and representing high-quality talent who are enthusiastic and eager to work, and we are equally enthusiastic about taking the pain out of the often-stressful process of recruiting for both public and private sector employers.

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.

Brisbane’s Digital Growth – BCC Budget Speech

Just a short time ago, Lord Mayor Graham Quirk delivered his 2015-2016 Brisbane City Council budget speech, which stayed true to his previously stated list of key priorities including a large focus on Infrastructure and Sustainability. This comes as no surprise though, as Queensland was one of the main beneficiaries of the Federal Budgets newly announced $5bil Northern Australia Infrastructure Facility.

When it comes to developing Brisbane as a digital city, Lord Mayor Quirk said “Increasing competitiveness, a digital presence, communication and education is the key to business growth and I intend to ensure Council delivers on our part for Brisbane business.” So what does this look like for Brisbane?

Our edge on competiveness will come from a large open data project, designed to make BCC data available to local businesses and start-ups, to lend a helping hand in product and service development, which in turn will drive job creation in small business. To further support small business, $25.5mil of the budget will be dedicated to increasing the growth of the Council run Business Hotline – a service that provides information and advice to business owners.

In terms of increasing our ‘digital presence’ Lord Mayor Quirk announced plans to perform a large scale free Wi-Fi rollout, which will see the entire CBD covered – a dramatic increase from the previous amount of 22 hotspots Brisbane wide. Another new digital feature in the works is the launch of a BCC owned parking app, designed to allow motorists to top-up their parking meters from their mobile and offer the ability to find and book parking spaces in real-time.

What are your thoughts on the future of Brisbane as a digital city and the allocation of resources in the new budget to further this?

Contact Eden Ritchie via our website and following our team on LinkedIn and Twitter.